Accounts Receivable Collections Specialist (Federal Accounts)

Government Scientific Source Inc • Reston, VA

6d • Hybrid

About The Position

The Accounts Receivable (AR) Collections Specialist (Federal Accounts) will specialize in managing and ensuring timely collection of outstanding receivables from a designated portfolio of federal agencies, contractors as well as public sector accounts. Providing comprehensive and timely communication, they process customer requests, investigate complex payment discrepancies and resolve issues. They generate, monitor and analyze aging reports, prioritizing reconciliation efforts based on financial impact. The successful candidate will be experienced in managing government accounts with a proactive approach, possess a meticulous attention to detail, skilled task prioritization and strong communication skills to maintain the GovSci commitment to an exceptional customer experience.

Requirements

• High school diploma or equivalent.
• Minimum of 3-5 years of collections experience.
• Minimum of 2 years of experience specifically managing federal or government accounts.
• Familiarity with federal government billing processes, contracting terms, and payment cycles.
• Proficiency in government invoicing platforms and relevant ERP software (e.g., SAP, Oracle, NetSuite).
• Strong proficiency in Excel (including VLOOKUPs and pivot tables) for data analysis and reporting.
• Exceptional written and verbal communication skills, with the ability to manage sensitive situations and build professional relationships with external and internal stakeholders.
• Strong analytical and problem-solving skills, with meticulous attention to detail.
• Ability to work independently, prioritize tasks, manage multiple priorities, and meet deadlines in a fast-paced environment.

Nice To Haves

• Associate’s or bachelor’s degree in accounting, business, or related field.

Responsibilities

• Manage the timely collection of payments across a dedicated portfolio.
• Monitor AR aging reports to identify delinquent accounts and prioritize collection efforts.
• Initiate timely, consistent, and professional communication with government contacts via phone, email, and formal correspondence to inquire about payment statuses and resolve issues.
• Investigate and resolve billing discrepancies and disputes through collaboration with other GovSci departments.
• Utilize government payment portals and systems (e.g., Wide Area Workflow (WAWF), IPP, etc.) to process transactions, and track payment statuses.
• Maintain accurate and detailed records of all collection activities, communications, and payment arrangements.
• Generate and analyze various AR reports (aging) and cash flow forecasts for management review.
• Support month-end and year-end closing activities related to the Accounts Receivable Department.
• Other tasks as necessary to support departmental and business needs and goals.

Benefits

• 15 days accrued PTO for first year employees in addition to 12 paid holidays and birthday PTO.
• Flexible scheduling.
• Annual discretionary profit-sharing bonus.
• 100% company paid life and disability insurance.
• Maternity and Parental Leave.
• Health insurance, FSA and DCA availability.
• After 90 days of active employment, company sponsored 401k with matching as well as tuition reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED