Accounts Receivable Collections Representative

MORRISETTE PACKAGING INC•Greensboro, NC

About The Position

The Accounts Receivable/Collections Representative makes collection calls, and they help resolve any credit or invoicing issues to ensure customers can process invoices for payments.

Requirements

Excellent communication skills with the ability to express thoughts and ideas clearly, both verbally and in writing
Ability to maintain a high level of tact and professionalism
Very detail-oriented with excellent organizational skills
Strong mathematical, analytical, and problem-solving skills
Ability to function effectively under tight time constraints, prioritize, consistently meet strict deadlines, and handle multiple tasks in a demanding work environment
Willingness to adhere to all principles of confidentiality
Ability to work independently with limited daily supervision and to work effectively in a team environment
Willingness to learn
Hard-working and extremely reliable
High School Diploma or equivalent, required
Two years of prior collection and/or accounts receivable experience

Nice To Haves

Education at the college or university level is preferred

Responsibilities

Make collection calls, make payment arrangements, or resolve invoice issues
Continuously monitor customer accounts for proper tax documentation and/or changes
Verify the status of invoices on the computer system and obtain any missing information
Research short pays
Email invoices and forms needed by customers
Write check requests
Assist with any month-end closure tasks, as needed
Create spreadsheets for special projects, as needed
Fill in for other employees' duties in their absence
Learn customer invoice processing systems in an effort to collect effectively
Perform other duties, as assigned