Accounts Receivable & Billing Manager

Total Care Connections • Tempe, AZ

3d • Onsite

About The Position

We are seeking an experienced Accounts Receivable & Billing Manager to lead and manage the billing and revenue cycle operations at our Tempe office. The ideal candidate will have deep expertise in medical billing practices, payer follow-up, crediting and posting payments, credentialing, and accounts receivable management. This role requires hands-on leadership with familiarity across home care billing systems, EVV platforms, clearinghouses, and payer requirements.

Requirements

• Minimum of three years of progressive experience in medical billing, accounts receivable, and revenue cycle management, preferably in home care, home health, or a related healthcare setting.
• Familiarity with AHCCCS billing requirements and commercial payor rules (e.g., UnitedHealthcare).
• Proficiency with billing systems including Waystar, WellSky Personal Care, and Sandata EVV platforms.
• Strong payer communication skills with demonstrated experience resolving complex billing issues.
• Solid skills in payment posting, reconciliation, and reporting tools.
• Excellent organizational, analytical, and problem-solving abilities.
• Ability to work independently and lead a team in a fast-paced environment.

Nice To Haves

• Experience managing credentialing and payer enrollment processes.
• Familiarity with home care documentation and compliance standards.
• Prior leadership or supervisory experience.

Responsibilities

• Oversee and manage the full billing process including charge entry, claim submission, payment posting, reconciliation, and accounts receivable follow-up.
• Ensure accurate and timely billing to AHCCCS, UnitedHealthcare, Medicare/Medicaid, and other third-party payors using systems such as Waystar, WellSky Personal Care, and Sandata.
• Review claims and documentation to ensure compliance with payer and regulatory requirements.
• Monitor accounts receivable performance, aging reports, and implement timely follow-up strategies to reduce days in AR.
• Perform daily check deposits, accurate payment posting, and reconciliation of remittances.
• Initiate and manage collection outreach to payors for unpaid, underpaid, or denied claims.
• Serve as the primary contact with insurance payors to resolve payment issues, adjudicate denials, and secure timely reimbursement.
• Manage or coordinate payer credentialing and re-credentialing activities to maintain active billing status with key networks.
• Analyze and address denials and underpayments, including resubmissions, appeals, and payer communication.
• Audit billing processes and identify opportunities for workflow improvement and error reduction.
• Train, coach, and oversee billing and AR staff; support process improvements and performance expectations.
• Collaborate with clinical and administrative teams to ensure accurate documentation and billing integrity.
• Prepare regular reports on billing status, receivables, denials, cash collections, and operational performance.
• Ensure compliance with HIPAA, billing regulations, and internal policies.

Benefits

• Be part of a mission-driven organization focused on servant leadership and exceptional care.
• Lead important finance and revenue cycle functions for a top-ranked home care provider.
• Work onsite with a collaborative and supportive team environment.
• Opportunity for growth and leadership development.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed