Accounts Receivable/Billing and Collections Specialist

Boston Senior Home CareBoston, MA
6dOnsite

About The Position

The Accounts Receivable/Billing and Collections Specialist has the primary responsibility of managing all aspects of customer billings that are assigned to him/her. He or she is an organized, efficient and highly motivated individual with a passion for extreme accuracy. He or she is also resourceful and possesses a high degree of integrity. The Accounts Receivable/Billing and Collections Specialist is focused on getting the job done right, the first time. Our ideal candidate comes with 5+ years Accounts Receivable/Billing and Collections Specialist experience in the Health care industry.

Requirements

  • 5+ Years Accounts Receivable/ Billing/ Collections experience
  • High level Excel and Spreadsheet utilization
  • Experience working with claims from United Healthcare, Tufts, Boston Medical Center, Commonwealth Care Alliance, and Senior Whole Health required
  • Must be able to work in the United States

Nice To Haves

  • Bachelor's degree in Accounting, Finance, or a related degree preferred but not required Solomon (Microsoft Dynamics) experience preferred, not required

Responsibilities

  • Manages full customer billing life cycle, from invoice creation to payment receipt.
  • Receives and processes incoming customer payments with extreme focus on accuracy.
  • Manages the status of customer accounts and balances and identifies inconsistencies.
  • Updates accounts receivable database with new accounts or missed payments.
  • Prepares thorough reports on billing activity with clear and reliable data.
  • Verifies discrepancies and resolves customer billing issues and short payments.
  • Records and posts payments (cash, check, credit card and ACH transactions) to customer accounts in a timely, accurate manner.
  • Serves as primary contact for customers seeking assistance with payments or billing discrepancies.
  • Maintains and updates customer records in appropriate software.
  • Prepares credit memos and billing adjustments.
  • Reconciles customer accounts to outstanding customer balance.
  • Processes billable activity from organizations billing platform within required timeframe.
  • Manages Billing inbox and Client inquiries.
  • Performs monthly revenue analysis and reporting.
  • Works closely with Fiscal team to ensure Client needs are met.
  • Prepares monthly revenue proof reports for the month end close.
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