Accounts Receivable Associate

Hub Pen Company LLC•Braintree, MA

64d•$22 - $24•Hybrid

About The Position

Hub Pen Company, part of the HPG Brands, is an award-winning supplier in the promotional products industry supplying imprinted quality writing instruments to its distributors throughout the United States and Canada. This is a career opportunity to join our dynamic, fast growing, privately held company, and become part of our winning team. We are looking for a skilled Accounts Receivable Associate to join our high-energy, fast-paced company. This is an outstanding opportunity to join a rapidly growing organization with subsidiaries in the U.S. and Canada. This position may have the opportunity to work a hybrid schedule after training, but all candidates must be able to come into the office weekly.

Requirements

1-3 years’ experience preferred or any equivalent combination of education, training, and experience which provides the required knowledge, skills, and abilities to perform the key responsibilities of the job.
Excellent with numbers and figures and an analytical acumen
Proficient experience with Microsoft Office Suite, intermediate Excel skills required
Excellent verbal and written communication skills
Knowledge of regulatory standards and compliance requirements
Knowledge of accounts receivables and collection ability
Knowledge of office administration and general accounting principles
Must be able to provide exemplary customer service in a fast-paced, time-sensitive environment
Attention to detail and accuracy
Organizational skills
Problem analysis and problem-solving skills
Team player

Responsibilities

Process credit card and check payments with speed and accuracy
Maintain full compliance with state and federal resale tax regulations and maintain the database of tax exemption certificates
Update and maintain accurate customer files and records in the system
Follow up on, collect, and allocate payments for credit card customers
Perform account reconciliations by making sure prepaid customers have no outstanding balances on their account
Research and resolve payment discrepancies and customer queries
Communicate with customers via phone and email
Investigate and resolve customer queries
Communicate professionally with internal and external team members
Help to maintain accounts receivable customer files and records
Perform other tasks as directed by Management