Hub Pen Company LLC-posted 10 days ago
$22 - $24/Yr
Full-time • Entry Level
Hybrid • Braintree, MA
251-500 employees

Hub Pen Company, part of the HPG Brands, is an award-winning supplier in the promotional products industry supplying imprinted quality writing instruments to its distributors throughout the United States and Canada. This is a career opportunity to join our dynamic, fast growing, privately held company, and become part of our winning team. We are looking for a skilled Accounts Receivable Associate to join our high-energy, fast-paced company. This is an outstanding opportunity to join a rapidly growing organization with subsidiaries in the U.S. and Canada. This position may have the opportunity to work a hybrid schedule after training, but all candidates must be able to come into the office weekly.

  • Process credit card and check payments with speed and accuracy
  • Maintain full compliance with state and federal resale tax regulations and maintain the database of tax exemption certificates
  • Update and maintain accurate customer files and records in the system
  • Follow up on, collect, and allocate payments for credit card customers
  • Perform account reconciliations by making sure prepaid customers have no outstanding balances on their account
  • Research and resolve payment discrepancies and customer queries
  • Communicate with customers via phone and email
  • Investigate and resolve customer queries
  • Communicate professionally with internal and external team members
  • Help to maintain accounts receivable customer files and records
  • Perform other tasks as directed by Management
  • 1-3 years’ experience preferred or any equivalent combination of education, training, and experience which provides the required knowledge, skills, and abilities to perform the key responsibilities of the job.
  • Excellent with numbers and figures and an analytical acumen
  • Proficient experience with Microsoft Office Suite, intermediate Excel skills required
  • Excellent verbal and written communication skills
  • Knowledge of regulatory standards and compliance requirements
  • Knowledge of accounts receivables and collection ability
  • Knowledge of office administration and general accounting principles
  • Must be able to provide exemplary customer service in a fast-paced, time-sensitive environment
  • Attention to detail and accuracy
  • Organizational skills
  • Problem analysis and problem-solving skills
  • Team player
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Health savings account
  • Employee assistance program
  • Employee discount
  • Life insurance
  • Paid time off
  • 401(k)
  • Referral program
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