Accounts Receivable (AR) Specialist

OneOncologyHickory, NC
2d

About The Position

Carolina Oncology Specialists has been caring for patients in Catawba County since 1983, offering patients high quality, personalized healthcare close to their own home so patients and caregivers don’t have to travel far for excellent care. Our patients experience the convenience of in-clinic chemotherapy treatments, as well as the treatment and management of blood disorders. Why Join Us? We are looking for talented and highly-motivated individuals who demonstrate a natural desire to support the meaningful work of community oncologists and the patients we serve. OneOncology is the national platform for independent community oncology practices working together to improve the lives of everyone living with cancer through a physician-led, data-driven and patient-centric model. OneOncology provides practices on the platform with capital, innovative technology and expertise enabling them to grow, provide multi-disciplinary services along the continuum of care, incorporate the latest scientific developments as they emerge in the market, and attract the best physicians and employees as the landscape of oncology rapidly changes. OneOncology is comprised of practices representing nearly 600 providers practicing at more than 175 sites of care across the United States.

Responsibilities

  • Monitor and work assigned AR queues
  • Follow up with insurance companies on unpaid, underpaid, or denied claims via phone, payer portals, or correspondence
  • Investigate and resolve claim denials, rejections, and payment discrepancies
  • Submit corrected claims, appeals, and supporting documentation as needed
  • Ensure accurate and timely resolution of accounts to reduce aging
  • Identify trends in denials, underpayments, or payer issues and escalate as appropriate
  • Coordinate with coding, billing, and front office teams to resolve root causes of claim issues
  • Document all follow-up activities clearly in the practice management system
  • Maintain compliance with payer guidelines, contracts, and regulatory requirements (HIPAA)
  • Other duties as assigned
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