Accounts Receivable/ AR Collections Representative/ B2B Collections Experience Required

Stepp's Towing • Tampa, FL

15h • $18 - $20

About The Position

Stepp’s Towing & Heavy Transport , a family-owned business since 1960, proudly serves the greater Tampa Bay and Orlando areas. We specialize in light-, medium-, and heavy-duty towing, heavy transport, and auto salvage. Our team is committed to excellence, safety, and supporting our community. The Accounts Receivable/ AR Collections Representative/ B2B Collections candidate would be a collaborative team player who is cross-trained and willing to participate in all aspects of the accounting cycle, with a primary focus on Accounts Receivable (AR) Collections and Billing support.

Requirements

• Minimum of 5 years of experience in heavy collections related to business-to-business invoices.
• Strong attention to detail with experience handling high transaction and invoice volumes.
• Fast and accurate data processing and time management skills.
• Excellent written and verbal communication skills, with a high level of organization.
• Proficient computer skills, including MS Office Suite.
• Ability to work effectively in a fast-paced environment.

Nice To Haves

• Prior experience with a transportation company is a plus.

Responsibilities

• Analyze AR aging daily and lead collection efforts by contacting customers who are over their credit terms, using a firm yet customer service-oriented approach.
• Organize and document all collection efforts in our operations software, including maintaining a well-planned follow-up schedule.
• Coordinate and communicate with the AR team regarding customers over their credit terms.
• Adhere to internal protocols and contractual obligations specific to each payor.
• Communicate efficiently with customers via phone, email, and letters.
• Research past-due accounts and investigate discrepancies as needed.
• Accurately post payments and partial payments in our operations software.
• Maintain direct communication with the Management team.
• Provide back-up support for accounts requiring escalation to collection attorneys.

Benefits

• 6 Paid Holidays (New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas)
• Medical, Dental, and Vision coverage
• Free Term Life Insurance
• Paid Time Off (accruals start on day 1; available after 90 days)
• 401(k) match up to 4%
• Regular pay increases and career development opportunities
• Accident, cancer/critical illness, short-term and long-term disability, and hospital indemnity insurance available

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed