About The Position

The Accounts Receivable/ AR Collections Representative/ B2B Collections candidate would be a collaborative team player who is cross-trained and willing to participate in all aspects of the accounting cycle, with a primary focus on Accounts Receivable (AR) Collections and Billing support.

Requirements

  • Minimum of 5 years of experience in heavy collections related to business-to-business invoices.
  • Strong attention to detail with experience handling high transaction and invoice volumes.
  • Fast and accurate data processing and time management skills.
  • Excellent written and verbal communication skills, with a high level of organization.
  • Proficient computer skills, including MS Office Suite.
  • Ability to work effectively in a fast-paced environment.

Nice To Haves

  • Prior experience with a transportation company is a plus.

Responsibilities

  • Analyze AR aging daily and lead collection efforts by contacting customers who are over their credit terms, using a firm yet customer service-oriented approach.
  • Organize and document all collection efforts in our operations software, including maintaining a well-planned follow-up schedule.
  • Coordinate and communicate with the AR team regarding customers over their credit terms.
  • Adhere to internal protocols and contractual obligations specific to each payor.
  • Communicate efficiently with customers via phone, email, and letters.
  • Research past-due accounts and investigate discrepancies as needed.
  • Accurately post payments and partial payments in our operations software.
  • Maintain direct communication with the Management team.
  • Provide back-up support for accounts requiring escalation to collection attorneys.

Benefits

  • 6 Paid Holidays (New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas)
  • Medical, Dental, and Vision coverage; Free Term Life Insurance
  • Paid Time Off (accruals start on day 1; available after 90 days)
  • 401(k) match up to 4%
  • Regular pay increases and career development opportunities
  • Accident, cancer/critical illness, short-term and long-term disability, and hospital indemnity insurance available
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