Accounts Receivable and Collections Specialist

Total Productive StaffingBurbank, CA
$25 - $27

About The Position

The Accounts Receivable and Collections Specialist plays an important role in our organization, ensuring the smooth operation of financial functions. This position requires a well-rounded professional who can handle a variety of responsibilities in accounting.

Responsibilities

  • Generate and distribute customer invoices on a daily basis.
  • Accurately record and apply incoming payments (Credit Card, ACH, Wire Transfer, Check, and Cash) to corresponding customer accounts.
  • Reconcile the Accounts Receivable sub-ledger with the General Ledger on a regular basis.
  • Monitor customer accounts to ensure timely payments and maintain up- to- date aging reports.
  • Investigate and resolve billing discrepancies or payment disputes in a timely manner.
  • Assist with month-end and year-end financial closing activities.
  • Support internal and external audits by providing documentation and account analysis as needed.
  • File invoice copies and daily cash receipts for record keeping and audit readiness.
  • Process check refund requests for both short-term and long-term deposits.
  • Update customer payment terms as requested by the Rental Department.
  • Charge customer credit cards on file on the 1st and 15th of each month.
  • Assist Accounts Payable with petty cash requests, record petty cash transactions, and perform regular petty cash reconciliations.
  • Initiate proactive communication with customers regarding past-due invoices through phone calls and email follow-ups.
  • Prepare and send account statements via email or mail.
  • Notify the Rental Department of delinquent accounts for further action.
  • Collaborate with the Rental Department to resolve pricing disputes and work with the General Manager and Mr. Fisher to address severely overdue accounts.
  • Recommend accounts for write-off or suggest applying aged credits as income, where appropriate.
  • Perform routine banking errands, including deposits, withdrawals, and other authorized transactions.
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