Accounts Receivable Analyst

Coca-Cola Bottlers' Sales & Services Company • Tampa, FL

17d • Hybrid

About The Position

Perform all collection activities for customer accounts assigned by territories and/or channel types in accordance with the company's credit policy and practices in a manner that will result in maximum sales, sound receivables and their prompt conversion to cash. Achieve and maintain bottler targets for DSO, Currency, SPD and bad debt. Duties and Responsibilities Responsibility for applying the Company's credit and collection policies, practices, and procedures to the requirements of accounts assigned. Analyze risk exposure based upon customer payment patterns and by performing financial analysis. Review accounts to identify past due customers and take action to resolve any delinquencies. Plans and maintains a program for the systematic follow-up and collection of amounts due. Communicate with customers to ensure payments are received within terms. Work with sales management to resolve past due delinquency on accounts as required. Contact appropriate customers via email or phone, when necessary, to correct, prevent or minimize delinquency. Monitors credit limit compliance; takes appropriate action when limits are exceeded; recommends credit limit changes. Build strong relationships within the customer hierarchy to help resolve complex issues. Communicate with Key Accounts, Sales Center Managers, and their associate management personnel, accounts that may require being restricted to COD/Product Hold. Duties and Responsibilities Takes appropriate action on collection irregularities, adjustments, and customer complaints as deemed necessary. Obtains Chart of Authority (COA) approval for conversion of charge accounts to a cash status (COD/PH), payment plans, settlements, and the write-off of uncollectible accounts. Prepare presentations for customers to resolve collection issues. Request reinstatement of credit privilege when necessary. Prepare write-offs, adjustments, and bad debt as needed. Meets and/or exceeds monthly collection and quality targets. Provide management with status logs and reports as needed. Follow up and collect on rebills of invalid deductions. Reconcile national/local account balances as assigned. Maintain customer information sheets.

Requirements

• Consumer products industry, bottling industry a plus.
• Commercial collections experience preferred
• Strong written & verbal communication skills i.e. clear, concise, polite and unassuming
• Ability to analyze complex problems and identify solutions
• Strong ambassadorial and negotiation skills
• Strong organizational skills and ability to work in fast paced environment.
• Proficient in Software applications such as MS Excel, Word, Power Point.
• Knowledge of Access a plus.
• Experience in online, open item accounts receivable system.
• A credit check is required for this position in Finance.
• Minimum: High School or GED
• 3 to 5 years of experience in credit and collections.

Nice To Haves

• Preferred: 4 Year / Bachelor’s degree - In Business, Accounting or Finance preferred, or equivalent related experience preferred.

Responsibilities

• Responsibility for applying the Company's credit and collection policies, practices, and procedures to the requirements of accounts assigned.
• Analyze risk exposure based upon customer payment patterns and by performing financial analysis.
• Review accounts to identify past due customers and take action to resolve any delinquencies.
• Plans and maintains a program for the systematic follow-up and collection of amounts due.
• Communicate with customers to ensure payments are received within terms.
• Work with sales management to resolve past due delinquency on accounts as required.
• Contact appropriate customers via email or phone, when necessary, to correct, prevent or minimize delinquency.
• Monitors credit limit compliance; takes appropriate action when limits are exceeded; recommends credit limit changes.
• Build strong relationships within the customer hierarchy to help resolve complex issues.
• Communicate with Key Accounts, Sales Center Managers, and their associate management personnel, accounts that may require being restricted to COD/Product Hold.
• Takes appropriate action on collection irregularities, adjustments, and customer complaints as deemed necessary.
• Obtains Chart of Authority (COA) approval for conversion of charge accounts to a cash status (COD/PH), payment plans, settlements, and the write-off of uncollectible accounts.
• Prepare presentations for customers to resolve collection issues.
• Request reinstatement of credit privilege when necessary.
• Prepare write-offs, adjustments, and bad debt as needed.
• Meets and/or exceeds monthly collection and quality targets.
• Provide management with status logs and reports as needed.
• Follow up and collect on rebills of invalid deductions.
• Reconcile national/local account balances as assigned.
• Maintain customer information sheets.

Benefits

• Work-Life Integration - Vacation, floating holidays, parental leave, flexible work environment
• Competitive Base Salary - A base salary or hourly wage rate in line with market rates for the job duties and skills required
• Rewards & Recognition - Acknowledging our employees’ contributions
• Retirement Plans & Guidance - Programs to assist associates in saving for retirement
• Health & Welfare Plans - Medical, life, and disability insurance plans

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED