Accounts Receivable Analyst

BAYADA Home Health Care•Pennsauken Township, NJ

5h•$48,000 - $67,000

About The Position

The Accounts Receivable Analyst works collaboratively and cross functionally with teams, both internally and externally to achieve BAYADA Home Health Care’s goals through direct involvement and oversight of all Revenue Cycle functions including unbilled support, billing, collections, trending, and reporting functions.

Requirements

Four (4) year college degree.
Two (2) years of relevant healthcare/home health/business experience.
Demonstrated record of strong interpersonal skills and building relationships.
Demonstrated record of goal achievement and exceeding performance standards.
Experience with creating and interpreting financial reporting.
Uses judgment and provides guidance to reach collaborative decisions on all related RCM functions.
Solid written and verbal communication skills.
Strong customer service skills.
Excellent organizational skills and strong attention to detail.
Understands and connects with the BAYADA culture.
Proficient in Microsoft computer products including Word, Excel, PowerPoint and Outlook and business software including business intelligence cubes and SharePoint.
Understanding of basic business software applications required to perform job functions.

Responsibilities

Serve as the main point of contact between the service offices and the support offices to communicate overall performance on unbilled, billing, collections, bad debt trends, payor performance issues and other revenue cycle related functions and performance.
Perform quarterly reviews compiling information to show billing and collections performance (KPI’s, health of receivables, etc).
Prepare reports and analyses at a minimum of once a month, as well as on an ad hoc basis, depending on needs and requests.
Monitor and track accounts receivable reports and checks for potential issues.
Settle accounts receivable requests and billing issues.
Work closely with all disciplines as they relate to activity: intake, insurance verification, authorizations, billing, collections, cash posting and acts as the liaison on behalf of the support office.
Develop techniques for effective analyses of billing and collections efforts.
Provide reimbursement patterns and trend analyses for all
Provide in-service training programs for departmental billing personnel and collections personnel.
Assist in resolving third party denials received as well as reimbursement appeals and problems.
Assess and recognize causes for non-payment and informs appropriate personnel of problems for corrective action to be taken.
Serve as a payor liaison for payers that have A/R greater than 90 over a defined threshold. Develop a strong working relationship with Payers to resolve all billing and collection issues.
Monitor activity on all assigned accounts and initiates collection calls on past due items.
Work with service offices to examine bad debt reserve necessities and advocate monthly collection processes.
Works with service offices and Home Health Reimbursement Services office (VRS) to assist with reducing the unbilled A/R.
Identify procedures or activities to reduce occurrence of accounts receivable items.
Perform reviews on all billing and collections activity in support of the receivables process, including establishing and maintaining account reconciliations for assigned Service Offices.
Collaborate with the Billing Supervisor and Team to assure timely production and submittal of invoices/claims for all assigned Service Offices.
Measure billing results against plans; evaluates and identifies ways to simplify and improve the billing process and methods; and makes required changes specific to assigned Service Offices. Recommend, develop, promote, and implement improvements to current methodologies.
Select, orient, train, assign, schedule, coach, counsel, and discipline employees; communicate job expectations; plan, monitor, appraise job contributions; and recommend compensation actions.
Foster a teamwork environment.
Instill accountability in team members and promotes trust.
Assist and advises service office Directors, VRS employees, regarding payer issues and billing problems as they relate to assigned Service Offices.