Accounts Payable Specialist Lead

Cleveland Clinic

9d•Hybrid

About The Position

Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will receive endless support and appreciation and build a rewarding career with one of the most respected healthcare organizations in the world. As an Accounts Payable Specialist Lead, you will oversee a team in the daily operations of accounts payable (AP), ensuring timely and accurate processing of domestic and international invoices, payment requests and employee reimbursements through the Enterprise Resource Planning (ERP) system. You will be responsible for paying, processing and resolving issues with requests for goods and services used by Cleveland Clinic, as well as assisting with invoice auditing, matching and reconciliation, managing electronic and check payment runs and handling stop payments and voids. This role also administers electronic invoice interfaces and manual uploads, resolves invoice discrepancies and collaborates across departments to streamline processes, improve efficiency and support the financial operations of Cleveland Clinic. A caregiver in this role works a hybrid schedule from 8:00 a.m. – 4:30 p.m. Candidates are required to work on-site at BOC Independence 1–2 times per month.

Requirements

High school diploma or GED and three years of experience in Accounts Payable or comparable position OR an Associate's Degree in Finance or related field may offset some experience
Ability to communicate and exchange accurate information.
Ability to perform work in a stationary position for extended periods.
Ability to work with physical records or operate a computer or other office equipment.
In some locations, ability to travel throughout the hospital system.
In some locations ability to move up to 25 lbs.
Follows standard precautions using personal protective equipment as required.

Nice To Haves

Associate’s Degree in Accounting, Finance, or related discipline
High degree of accuracy, attention to detail and ability to maintain confidentiality
Familiarity with standard concepts, practices and procedures in accounts payable
Ability to handle multiple tasks concurrently and take ownership of assigned tasks or projects
Ability to identify areas of opportunity for increased team competency and provide effective coaching for improvement
Strong stress and time management skills
Proficiency using a large Enterprise Resource Planning (ERP) system
Experience with Microsoft Office programs, including Word, Outlook and Excel
Experience working in a large corporation or hospital setting
Experience with major ERP systems
Prior experience in accounts payable

Responsibilities

Lead assigned team in daily operations of AP.
Assist with workload distribution, support team members with problem resolutions and prioritize and distribute workload to Accounts Payable Specialists.
Facilitate payment runs and administer voids and stop payments, review the status of payments and process electronic and check payment runs.
Perform FTP imports to payables system.
Assist with issues related to supplier credit holds in coordination with Supply Chain Management and department contacts and prioritize, investigate and resolve credit holds in a timely manner.
Monitor and facilitate invoice exception management in coordination with match exception reports.
Train and mentor new and existing employees to ensure key job duties are completed appropriately and train and assist Accounts Payable Specialists with their assigned duties and identify areas of opportunity for increased competency, providing effective coaching for improvement.
Analyze, audit and process invoices, payment requests and employee reimbursements in a timely manner, ensuring compliance with governmental regulations and established policies.
Perform verification and exception management of electronic invoices processed through OCR, supplier portal, EDI interfaces and process manual invoice uploads from various systems, departments and suppliers.
Facilitate 2-way and 3-way electronic matching of invoices to purchase orders.
Ensure open credits are properly processed and applied.
Review and update invoices for proper tax assessment and tax reporting, including 1099-MISC, 1099-NEC and 1042-S.
Investigate and resolve invoice discrepancies related to purchase orders, contracts and documentation in conjunction with Accounts Payable Specialists, requesting departments, suppliers and Supply Chain Management.
Receive, research and resolve internal and external inquiries concerning account status and invoice discrepancies via phone, email and virtual communication technologies.
Request and reconcile supplier statements and resolve unpaid invoices and credits.
Test invoice processes and payment runs during system upgrades and other system improvements.
Provide supporting documentation for audits.