About The Position

The Accounts Payable Cash Management Supervisor is an accounting support position in a fast paced centralized accounting services environment providing financial services to community associations throughout North America. Candidates for this position must meet Associa's credit requirements.

Requirements

  • Ability to evaluate, analyze, and prioritize data in various forms and formats
  • Knowledge and skilled in proper accounting principles, practices, and procedures
  • Able to accurately perform calculations and analysis
  • Ability to work both independently and in a team setting; flexible and adaptable in a fast-paced and changing environment
  • Excellent written and verbal communication skills
  • Strong problem-solving skills with acute attention to detail and ability to meet deadlines
  • Proficiency in Microsoft Office Word, Excel, Outlook, and alphanumeric data entry
  • High school diploma or equivalent required
  • 5 or more years of accounts payable and/or cash management experience

Nice To Haves

  • Understanding of, or experience in, the Community Association Management Industry
  • Experience with automated AP workflows and modules
  • Banking experience with positive pay and ACH file processing
  • Associate’s degree or equivalent experience preferred

Responsibilities

  • Manage the workload for multiple critical cash management queues. Ensuring that we maintain our SLA.
  • Manage a team of 10-11 individual contributors, providing monthly feedback to them and reporting on performance.
  • Ensure invoices approved for the payment review queue are reviewed for funding and approved daily, before payment processing deadlines.
  • Validate ACH files are successfully processed each day while ensuring any positive pay exceptions are cleared prior to bank cut-off times.
  • Work with internal teams on resolving escalated cash balance discrepancies that are preventing invoices from being paid.
  • Analyze and provide weekly low fund reports to all branches for assigned associations.
  • Provide strong customer service to branches with concise and accurate information while developing and maintaining strong relationships with internal and external business partners.
  • Participate in projects to increase departmental efficiency and identify process improvement opportunities in both procedures and systems.
  • Research AP escalations due to payment issues and identify the resolution to ensure timely and accurate payments.
  • Provide ongoing training for new and existing team members.
  • Manage the Association Credit Card program.
  • Manage the quality assurance process for our AP processing teams.
  • Other duties as assigned.
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