Accounts Payable Cash Management Supervisor

Associa•Richardson, TX

17d

About The Position

The Accounts Payable Cash Management Supervisor is an accounting support position in a fast paced centralized accounting services environment providing financial services to community associations throughout North America. Candidates for this position must meet Associa's credit requirements. Duties include but are not limited to: · Manage the workload for multiple critical cash management queues. Ensuring that we maintain our SLA. · Manage a team of 10-11 individual contributors, providing monthly feedback to them and reporting on performance. · Ensure invoices approved for the payment review queue are reviewed for funding and approved daily, before payment processing deadlines. · Validate ACH files are successfully processed each day while ensuring any positive pay exceptions are cleared prior to bank cut-off times. · Work with internal teams on resolving escalated cash balance discrepancies that are preventing invoices from being paid. · Analyze and provide weekly low fund reports to all branches for assigned associations. · Provide strong customer service to branches with concise and accurate information while developing and maintaining strong relationships with internal and external business partners. · Participate in projects to increase departmental efficiency and identify process improvement opportunities in both procedures and systems. · Research AP escalations due to payment issues and identify the resolution to ensure timely and accurate payments. · Provide ongoing training for new and existing team members. · Manage the Association Credit Card program. · Manage the quality assurance process for our AP processing teams. · Other duties as assigned.

Requirements

Ability to evaluate, analyze, and prioritize data in various forms and formats
Knowledge and skilled in proper accounting principles, practices, and procedures
Able to accurately perform calculations and analysis
Ability to work both independently and in a team setting; flexible and adaptable in a fast-paced and changing environment
Excellent written and verbal communication skills
Strong problem-solving skills with acute attention to detail and ability to meet deadlines
Proficiency in Microsoft Office Word, Excel, Outlook, and alphanumeric data entry
High school diploma or equivalent required
5 or more years of accounts payable and/or cash management experience

Nice To Haves

Understanding of, or experience in, the Community Association Management Industry
Experience with automated AP workflows and modules
Banking experience with positive pay and ACH file processing
Associate’s degree or equivalent experience preferred

Responsibilities

Manage the workload for multiple critical cash management queues. Ensuring that we maintain our SLA.
Manage a team of 10-11 individual contributors, providing monthly feedback to them and reporting on performance.
Ensure invoices approved for the payment review queue are reviewed for funding and approved daily, before payment processing deadlines.
Validate ACH files are successfully processed each day while ensuring any positive pay exceptions are cleared prior to bank cut-off times.
Work with internal teams on resolving escalated cash balance discrepancies that are preventing invoices from being paid.
Analyze and provide weekly low fund reports to all branches for assigned associations.
Provide strong customer service to branches with concise and accurate information while developing and maintaining strong relationships with internal and external business partners.
Participate in projects to increase departmental efficiency and identify process improvement opportunities in both procedures and systems.
Research AP escalations due to payment issues and identify the resolution to ensure timely and accurate payments.
Provide ongoing training for new and existing team members.
Manage the Association Credit Card program.
Manage the quality assurance process for our AP processing teams.
Other duties as assigned.