Accounting Systems Support Specialist

State of Montana•Helena, MT

About The Position

We know you have other work options, but we ask you to consider working with us at the State of Montana Department of Administration. Our foundation of success is having effective working relationships, built on mutual trust and respect. We will challenge you to be the best you can be and will work hard to provide a work environment that allows you to succeed. (You can learn more about us here.) State Financial Services Division (SFSD), a division within Administration, continuously strengthens fiscal reporting, transparency, and accountability of state and local governments. We provide financial and technological solutions to our stakeholders by establishing an environment that fosters innovation, efficiency, and excellence. Our employees are cultivated through professional growth and development opportunities. (You can learn more about the division at the SFSD Website.) We are seeking a unique individual who: Displays excellent soft skills to be a direct point of contact for customers of the division and external customers Feels both comfortable and competent to deliver formal training to an adult audience on topics related to the position Can work ‘behind the scenes’ in a proprietary accounting system to test functionality, provide technical assistance to users, and support security access requests Can perform a variety of transactional accounting functions This position assists state agencies related to: State Accounting, Budgeting, and Human Resource System (SABHRS) and Statewide Accounting processes. Responsibilities include serving as the main point of contact for the Statewide Accounting help desk, testing system functionality, assisting with year-end processes, completing Internal Revenue Service (IRS) 1099 and 1042 reporting, providing agency training on various SABHRS modules, and other miscellaneous accounting tasks.

Requirements

An associate degree in Accounting or Information Technology; AND
Two years of accounting experience; OR
Alternate combinations of education and experience will be considered on a case-by-case basis.
Knowledge of Automated accounting systems
Knowledge of Governmental accounting principles, practices, and procedures
Knowledge of Generally Accepted Accounting Principles (GAAP)
Ability to Provide excellent customer service
Ability to Build working relationships
Ability to Communicate at an advanced level, both verbally and in writing
Ability to Provide basic technical support to a proprietary accounting system
Ability to Prepare and deliver training to an adult audience on topics related to position requirements
Ability to Maintain, update and follow policies and procedures, as well as identify operational efficiencies
Ability to Prioritize workload and work on multiple tasks
Ability to Plan, organize, gather information, and conduct research
Ability to Resolve issues using critical thinking skills
Ability to Perform work both individually and as a team member