Accounting/Data Entry Clerk

Apple Farm Service•Covington, OH

About The Position

Purpose: Apple Farm Service, Inc. is looking for an energetic Receptionist at the Covington location to provide an overall exceptional customer experience. As our receptionist, you will be the face and voice of this location. You will have the first opportunity to give our customers an excellent experience and ensure their needs are met, which makes you crucial to our team's success. When you are not assisting customers, you will perform various duties to support other departments. As a receptionist, you would be the first point of contact for the company and you will provide administrative support across the organization. If you're the kind of person who strives to do great work, thrives while working in a team, and is someone who is friendly, professional, and genuine, this is the position for you. What you'll do: Greeting, welcoming, directing, and announcing guests and/or customers appropriately whether in person or telephone Operate multi-line telephone system being first to answer incoming calls, greet and assist customers, and complete a variety of administrative duties. Answer, and forward any incoming phone calls while providing basic information when needed Occasionally obtain appropriate credit and/or payment for retail purchases Perform other clerical receptionist and miscellaneous administrative duties as assigned

Requirements

To thrive in this role, you must have a winning attitude, a customer service mindset, and enjoy working in a team environment.
High integrity, loyal, team player, organized and highly motivated
Excellent oral and written communication skills
Multi-tasking effectively is a must as well as the ability to organize and work under pressure
Computer skills /Knowledge of computers and basic programs
Time management skills
Ability to create and maintain good relationships with both internal and external customers.
Valid driver's license
One year of retail, customer service, or administrative experience preferred
Excellent verbal communication skills
Good organizational skills
Basic business administration and accounting knowledge helpful
Knowledge of database software, computer application systems and ability to use standard desktop load applications such as Microsoft Office and internet functions
Must have analytical, business planning, problem solving, communication, motivational and interpersonal people skills.
Ability to speak effectively in one or more group settings

Responsibilities

Promotes Apple Farm Service, Inc. in a professional, honest manner (to include personal appearance and dress).
Greet customers and visitors; assist customers as needed
Assist, direct, and guide customers to appropriate departments
Answer incoming telephone calls in a timely manner; determine purpose of call and forward call to appropriate person or department Sales, Parts, Service (as needed)
Accounts Receivable/Payable (phone payments with CC, invoice copy requests or other accounting questions)
Human Resources (Insurance brokers, Employment Verifications, Payroll Companies)
Take and deliver messages or transfer calls to voice mail when appropriate personnel are unavailable
Provide callers with address, directions, store hours, and other basic information as requested
As a front-line worker, present a positive and professional image of the organization to all visitors, suppliers, inquiries, and other interactions
Provide information to staff and/or clients about special activities
Maintain the reception in a tidy and presentable manner
Perform other duties as assigned
Adheres to all company policies and procedures