Accounting Clerk

Concord Hospitality Enterprises

11h

About The Position

As an Accounting Clerk at Concord Hospitality, you will play an essential role in supporting our hotel’s financial operations by managing guest billing, resolving inquiries, preparing receivables, and assisting with month-end reporting. This position is key to ensuring both outstanding guest service and financial accuracy in our day-to-day operations.

Requirements

High school diploma or equivalent with knowledge of basic accounting principles.
Computer literate and proficient in current software programs.
Strong communication and interpersonal skills.
Excellent command of written and verbal English.
Solid mathematical and analytical abilities.

Nice To Haves

Prior experience in Accounts Receivable and Collections is a plus.

Responsibilities

Maintain complete knowledge of and comply with all departmental policies, service procedures, and standards.
Respond to guest inquiries, charge inquiries, and requests in a timely, friendly, and efficient manner.
Research and resolve guest billing disputes while ensuring excellent guest service.
Prepare and complete all month-end responsibilities, including reporting and handling late bills.
Post daily receivables from event contracts and reconcile totals to the General Ledger.
Coordinate and verify receiving tickets, purchase orders, and invoices for proper coding and approval.
Review final statements for accuracy; make corrections and mail contracts to clients promptly.
Prepare journal entries and maintain proper documentation.
Answer guest service calls, complete telephone request forms, and send folios via email, fax, or mail.