Follows documented workflow to process manual docs, transactional fallout and audit queries with accuracy and efficiency in order to meet critical deadlines. Interprets and applies compensation plan rules to daily transactional work Accurately calculates BAR adjustments based on appropriate compensation plan rules. Escalate exceptions to supervisor as appropriate. Accurately interprets and applies Special Offer and Special Handling files based on documented workflow and compensation plans Proactively identifies and communicates transactional data issues to management Collaborates across SCA functional boundaries to ensure the accuracy and timeliness of the transactional processing Accurately ensures consistent application of crediting rules Provides customer focused, professional and proactive communication to internal teams and external customers. Assists in maintaining department documentation on a as-needed basis head of a unit/department.
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Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed