Accounting Clerk I
About The Position
We are looking for an Accounting Customer Service Rep who will be responsible for a variety of administrative accounting tasks. The office works as a team and assists coworkers at any opportunity. The ideal applicant will be a true team player. This position includes Cash Accounting/Reconciliation, Administrative Assistant and Customer Service. Duties include, among others, performing data entry, handling customer/vendor inquiries, and maintaining records. Assist with improvement processes to create more job efficiency, following company's procedures and guidelines. Accounting tasks include, data entry of all payments coming into BTIS daily and mailing of commission checks. Customer Service duties would include answering phones and directing customers to the appropriate department, and assisting customers as needed.
Requirements
- Prior office experience
- High School Diploma or GED
- Strong written and verbal communication skills, with confidence handling agency and customer interactions
- A customer service mindset with a commitment to delivering high-quality support
- Ability to review policy and account information, identify potential issues, and take appropriate action
- Strong organizational skills with the ability to manage multiple priorities and deadlines
- Proficiency in Microsoft Office and web-based systems, with the ability to quickly learn new tools and navigate multiple systems
- Ability to troubleshoot basic technical issues with equipment such as headsets, internet connectivity, or system access
- Must type 40 words per minute
Responsibilities
- Performing data entry
- Handling customer/vendor inquiries
- Maintaining records
- Assisting with improvement processes to create more job efficiency, following company's procedures and guidelines
- Data entry of all payments coming into BTIS daily
- Mailing of commission checks
- Answering phones and directing customers to the appropriate department
- Assisting customers as needed
Benefits
- Hybrid work option available
- Competitive Medical, Dental, Vision, Disability, and Life insurance
- 401k with Company Match
- Generous Paid Vacation
- Paid Holidays
- Employee Referral Bonus
- SIGN ON BONUS
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
