Accountant II

University of Texas at Austin•Austin, TX

3d•$58,000•Onsite

About The Position

The Accountants Receivable Accountant II will be responsible for processing vouchers for University Housing and Dining’s (UHD) Accounts Receivable team which includes discrepancies, coding and research. Will coordinate with the Office of Accounting for all UHD accounts and assist with complex administrative decisions for accounting requiring the use of initiative, judgment and coordination with internal and external entities.

Requirements

Bachelor's Degree in accounting or related field.
At least 2 years governmental or commercial accounting.
Use of standard office machines with knowledge of the operations, uses and capabilities of data processing equipment.
Relevant education and experience may be substituted as appropriate.

Nice To Haves

Experience with University of Texas at Austin policies and procedures.
Experience with reconciliation, budgeting, or financial analysis in a higher-education environment.
Experience with reporting tools or financial systems listed below, such as DEFINE, StarRez, and CS Gold.
Advanced Excel skills.
Strong organizational skills and attention to detail.
Excellent communication and customer service skills.
Demonstrated ability to work independently and as part of a team.

Responsibilities

Monitors and manages customer inquiries received through the Accounts Receivable team email inbox, ensuring timely, accurate, and professional responses. Documents, tracks, and resolves inquiries in the designated tracking system in accordance with departmental procedures. Maintains consistent, effective communication with University departments and external vendors through email and other methods of communication. Investigates, analyzes, and resolves invoicing and vendor payment issues promptly to support accurate financial operations and high customer service standards.
Process student billing of housing, dining, related fees, and collections. Efficiently navigate between multiple systems to resolve complex billing issues from students, parents, staff, and other departments. Remain proficient in explaining housing and dining bills, as well as assisting in the maintenance of billing, rates, and associated processes for all UHD student housing options. Additional duties as assigned.
Processes and reviews DEFINE vouchers, including interdepartmental transfers, deposits, payments, and corrections. Ensures accurate coding, reconciliation, and posting of financial transactions to the general ledger. Audits, reviews, and approves vouchers to include but are not limited to VP2, VC1, VTA, VT6, VJ1, VT5, VP3 with minimal supervision. Reconciles departmental general ledger balances with Main Accounting to ensure accuracy, completeness, and compliance. Applies University, state, and departmental rules, regulations, and policies to ensure financial transactions are processed appropriately.
Manage accounts receivable activities related to student and resident meal plans, including billing, adjustments, refunds, and reconciliations. Process and post meal plan charges, payments, credits, and corrections accurately and in a timely manner. Monitor meal plan account balances and follow established procedures for resolving outstanding balances or discrepancies. Investigate and resolve billing inquiries from students, parents, and campus partners, providing clear and professional communication. Coordinate with Housing, Dining, Student Accounts, and IT systems teams to ensure meal plan data integrity and system accuracy. Review meal plan enrollment changes (additions, cancellations, upgrades) and ensure proper financial impact is reflected in the accounting system. Reconcile meal plan accounts to the general ledger and supporting reports, identifying and correcting variances as needed. Maintain accurate documentation and records in accordance with university policies, internal controls, and audit requirements.
Attend meetings, act as a liaison and provide accounts receivable expertise or assist and answer any questions related to student or UHD departmental receivables. Provide support for UHD Accounts Payable and Revenue Services processes. Maintain documented procedures on processes related to accounts receivable.