Account Support Coordinator - Remote

Magellan Health • Maryland Heights, MO

2d • Remote

About The Position

Demonstrate strong proficiency in Microsoft Excel and Microsoft Word to support reporting, documentation, and client deliverables. Supports a variety of administrative and project tasks for the account management team, including tracking client projects and assigned tasks. Responsible for project management and reporting for the client management process to ensure that due dates and deliverables are tracked and on schedule for all client activities as assigned by manager and team. Attends client conference calls and onsite meetings to document client deliverables, client summary notes and follow up items. Prepares and develops client presentations. Assists in the development, coordination and materials necessary for site visits/client meetings. Responds to requests, arranges meetings and interacts with key contacts. Independently handles the setting up and maintenance of client project tracking reports and processes. Coordinates or independently completes special projects according to manager's general instructions. May assist manager or other staff members with more complex and detailed client projects. Participates in additional client support related activities at the direction manager, and interacts with team to meet internal reporting requirements and deliverables. The job duties listed above are representative and not intended to be all-inclusive of what may be expected of an employee assigned to this job. A leader may assign additional or other duties which would align with the intent of this job, without revision to the job description. Other Job Requirements Responsibilities 2+ years' related experience in healthcare setting in customer service or account management, training or education. Knowledge of healthcare/medical Claims. Strong working knowledge of Microsoft Office Suite and Adobe software. General Job Information Title Account Support Coordinator - Remote Grade 21 Work Experience - Required Healthcare, Marketing Work Experience - Preferred Education - Required A Combination of Education and Work Experience May Be Considered., Associate Education - Preferred License and Certifications - Required License and Certifications - Preferred Salary Range Salary Minimum: $45,655 Salary Maximum: $68,485 This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law. This position may be eligible for short-term incentives as well as a comprehensive benefits package. Magellan offers a broad range of health, life, voluntary and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. Magellan Health, Inc. is proud to be an Equal Opportunity Employer and a Tobacco-free workplace. EOE/M/F/Vet/Disabled. Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their position; and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures. Magellan is the employer of choice for hard working people interested in making a difference in the health care industry and in the communities where we work and live. Our strong culture of caring is the common thread in both our business strategy and our work environment. We value professional growth and development, total health and wellness, rewards and recognition as well as employee unity. Magellan is a place where you can thrive. Magellan is committed to providing equal employment opportunities to employees and applicants for employment without regard to race, color, creed, religion, sex, gender identity and expression, sexual orientation, marital status, age, national origin, ancestry, citizenship, physical or mental disability, disabled veteran or veteran of the Vietnam Era status, or any other factors protected by law. Magellan is committed to meeting applicable Federal labor and employment law posting requirements by providing necessary posters in a format which is easily accessible and conspicuous to all applicants. Copies of applicable posters are accessible by clicking here. Warning: Employment Scam It has come to our attention that a false representative is contacting potential candidates and offering them work at home positions with Magellan Health. “Interviews” are conducted completely through email and the false job offer includes the promise of a check to be issued to the candidate for the purposes of setting up a home office. Please know that Magellan Health does not interview any candidate through email, nor do we issue checks to candidates to set up home offices. All of our available positions are posted on legitimate job boards and our recruitment team directly contacts candidates should there be a fit. If you suspect you are being contacted by a false representative of Magellan Health, please call 410-953-2911

Requirements

• 2+ years' related experience in healthcare setting in customer service or account management, training or education.
• Knowledge of healthcare/medical Claims.
• Strong working knowledge of Microsoft Office Suite and Adobe software.
• A Combination of Education and Work Experience May Be Considered.

Responsibilities

• Supports a variety of administrative and project tasks for the account management team, including tracking client projects and assigned tasks.
• Responsible for project management and reporting for the client management process to ensure that due dates and deliverables are tracked and on schedule for all client activities as assigned by manager and team.
• Attends client conference calls and onsite meetings to document client deliverables, client summary notes and follow up items.
• Prepares and develops client presentations.
• Assists in the development, coordination and materials necessary for site visits/client meetings.
• Responds to requests, arranges meetings and interacts with key contacts.
• Independently handles the setting up and maintenance of client project tracking reports and processes.
• Coordinates or independently completes special projects according to manager's general instructions.
• May assist manager or other staff members with more complex and detailed client projects.
• Participates in additional client support related activities at the direction manager, and interacts with team to meet internal reporting requirements and deliverables.

Benefits

• Magellan offers a broad range of health, life, voluntary and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree