Account Supervisor

Omnicom Health•New York, NY

21h•$100,000 - $120,000

About The Position

The SAE supports the Account Supervisor in managing the day-to-day activity of the account, including managing client deadlines, maintaining the integrity of the client’s budget and developing creative briefs. The SAE must be a proactive person who can multi-task, foster a positive team atmosphere, and be a leader.

Requirements

College degree, preferably in marketing, advertising, communications or science/medicine
3 years agency or comparable experience
Excellent written and oral communication skills
Well-developed knowledge of business practices/vendor relations
Professional image

Responsibilities

Manage account independently on a day-to-day basis
Develop creative and strategic thinking skills
Develop creative briefs
Manage client expectations at all times to foster effectiveness/productivity
Provide input to and draft sections of the agency tactical plan
Maintain regular client contact at product manager level and become integral part of client team ensuring that the client is updated and briefed on all relevant account activity
Meet/manage all client deadlines
Monitor fee hours and proactively alert agency management and/or clients of projects are heading out of scope
Effectively lead internal meetings (e.g. status meetings, job start-ups, etc.), making important, relevant contributions, and generate workable conclusions
Evaluate creative work for consistency and accuracy
Keep senior management briefed on account activities
Demonstrate strong knowledge of scientific category and brand
Communicate effectively and professionally both internally and externally
Demonstrate good problem-solving and interpersonal skills
Demonstrate ability to set priorities while handling multiple projects and to delegate work appropriatel
Remain calm despite high pressure situations
Project a professional, positive attitude toward peers and clients within the department and the agency
Uphold Agency quality standards in servicing the Client
Maintain accurate time sheets
Foster a positive team environment demonstrating respect for peers and supervisors
Assist other members of department/team as needed when workload allows
Establish credibility and maintain leadership image both internally and externally; convey confidence without over promising
Understand when it’s appropriate to make decisions independently and when to escalate issues/decisions to manager
Uphold the Company Values (the 3 E’s) in all decisions and interactions
Generate performance reviews for AEs, AAEs, and support staff, when applicable
Provide constructive and direct on-going feedback to team members
Delegate work effectively, where appropriate