Account Supervisor - Technology

FleishmanHillard•San Francisco, CA

3h•$61,000 - $94,000•Hybrid

About The Position

FleishmanHillard is the world’s most complete global communications firm, specializing in public relations, public affairs, marketing, paid media, and transmedia and social content. FleishmanHillard delivers on The power of true, reflecting the firm’s high values and unique ability to guide clients through a world demanding unprecedented authenticity and transparency. The San Francisco office has an immediate opening for an Account Supervisor to join us in a hybrid role in our rapidly expanding technology advisory practice. This position is ideal for someone who is energized by helping enterprise technology and cyber security companies differentiate not just through product hype, but through authentic storytelling that builds belief with key stakeholder audiences: investors, employees, policymakers, talent markets, and society. In this position, you'll lead the development and execution of media-first but not media-only communications programs that help reposition clients as strategic leaders rather than product vendors. Working collaboratively with senior team members and mentoring junior team members, you'll execute integrated communications campaigns that drive results. You’ll combine hands-on execution with the opportunity to shape how your clients lead authentically. FleishmanHillard values the importance of impact and inclusion to strengthen the bonds between us, grow our people and create spaces for everyone to thrive. We stay true to our commitment to our people and the communities in which we live and work. As part of our ongoing effort to be the world’s most inclusive agency, we are committed to seeking candidates who possess and demonstrate a profound interest in furthering our impact and inclusion goals. FleishmanHillard offers a hybrid work model, and seeks employees who are comfortable working in the office for a portion of their workweek. We value the collaboration and camaraderie that in-person interactions provide, but also understand the importance of flexibility and balance in our employees' lives. As such, we are open to discuss various work arrangements that accommodate individual needs and circumstances, including flexible scheduling and alternative work arrangements. Our goal is to foster a productive and inclusive work environment where all employees can thrive, both in and out of the office.

Requirements

4-6 years of PR or communications agency experience with strong knowledge of technology and business fundamentals and demonstrated analytical and creative thinking capabilities.
Proven passion for media relations with a strong track record of building relationships with journalists in technology, cyber security, and business, in top tier and trade media. Consistent success in securing meaningful media coverage and understanding how to work with reporters to shape narratives.
Great project management and collaborative skills, including the ability to coordinate multiple work streams, mentor junior team members, and maintain quality and composure under tight deadlines in a fast-paced environment.
Solid experience executing integrated communications campaigns across multiple channels including earned media, owned media, social, and digital. Understanding of how to create cohesive campaigns that drive consistent messaging and results.
Ability to use research and data to inform strategic recommendations. Experience working with research and insights to interpret trends and metrics that shape client strategy and positioning decisions.
Strong written and verbal communication skills with ability to craft compelling client communications, strategic plans, talking points, and bylined content. Comfortable presenting ideas and recommendations in client meetings and internal settings.
Self-motivated and resourceful problem solver. Takes ownership of client success while maintaining focus on both day-to-day delivery and strategic opportunity.

Responsibilities

Partner with senior team members to develop and execute communications strategies for mid-market and enterprise technology and cyber security clients, helping them build stakeholder confidence and differentiate competitively through authentic positioning.
Build and maintain media relationships by identifying appropriate media contacts, conducting regular outreach, scheduling interviews, and fostering strong connections with journalists in technology and business media.
Collaborate with senior team members and peers to develop strategic messaging frameworks and storytelling angles that translate complex technical innovation into clear, differentiated positioning for target audiences.
Manage day-to-day client relationships, synthesizing research and market intelligence to guide clients toward effective communication strategies. Take ownership of account execution while escalating strategic considerations to senior team members.
Develop messaging strategies and pitch angles that help clients understand and communicate the "why" behind their positioning with clarity and authenticity.
Lead the execution of integrated communications campaigns across PR, digital, social media, and employee communications channels, ensuring alignment with core narrative and coordinating across team members.
Research and analyze market trends and competitive dynamics to identify positioning opportunities and help clients understand their market positioning; recommend communications strategies to address competitive challenges.
Support account growth by identifying opportunities where integrated communications can strengthen client relationships and business outcomes—including product launches, hiring initiatives, and stakeholder engagement.