Account Supervisor (Pharma Agency)

Jobgether

1d • Hybrid

About The Position

This role is ideal for a client-focused, strategic thinker with deep experience in pharmaceutical marketing and digital brand management. The Account Supervisor will lead client relationships, manage digital initiatives with a focus on websites, and provide strategic counsel across a range of projects. You will collaborate with cross-functional teams, including creative, technical, and analytics specialists, to ensure client objectives are met while driving revenue growth. The position offers an environment that values flexibility, professional development, and a culture of inclusion, allowing you to make a tangible impact on client outcomes and brand success. This is a role for someone who thrives in a dynamic agency setting and enjoys developing innovative solutions for complex challenges.

Requirements

• 5+ years of experience managing client relationships in an agency environment
• Pharma agency experience required, with expertise in digital tactics focused on websites
• Proven ability to collaborate across multiple functions and project teams in a fast-paced environment
• Strong verbal and written communication skills

Nice To Haves

• Experience managing pharmaceutical brand launches, preferably in rare disease

Responsibilities

• Manage client relationships and digital brand initiatives, with a focus on website tactics
• Build and maintain strong partnerships with clients, understanding their business goals and priorities
• Provide confident counsel on client inquiries, translating complex feedback from medical, regulatory, and legal teams into actionable recommendations
• Develop a deep understanding of client markets, trends, competitors, and stakeholders
• Communicate brand objectives effectively to agency teams, providing feedback across strategy, creative, technical, and analytic projects
• Document scope requests, author project briefs, and write SOWs to ensure clear deliverables
• Monitor revenue, profit, and scope risks, partnering with account leadership to grow accounts and capture opportunities for expansion

Benefits

• 401(k) plan with employer match up to 4%, life insurance, and disability coverage
• Medical, dental, and vision insurance
• Flexible hybrid and remote work arrangements, including two weeks per year to work globally
• 20 vacation days plus one personal well-being day, 9 public holidays, gifted end-of-year holidays, and early Summer Fridays in June–August
• Access to employee assistance programs, health support, and wellness resources
• Enhanced maternity, paternity, family leave, and fertility policies
• Continuous professional development with on-demand training and global mobility opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees