Account Supervisor, Shopper Marketing Agency

Acosta • Bentonville, AR

17h

About The Position

Description The incumbent(s) in this position should exhibit the following ACOSTA values: · People Minded – Must show dignity and respect to all people · Integrity – Must exemplify the highest degree of ethical behavior · Results Oriented – Must show passion, pride and commitment to succeed · Trust – Must be honest, sincere and confident · Teamwork – Must build trusting relationships · Innovation – Must progress through a combination of creativity, common sense and vision · Balance – Must maintain an optimistic attitude and keep perspective on what is important in life Some Essential Functions of this Position: 1. Account Services: · Build client relationships with appropriate marketing and sales functions, this includes visits to client headquarters and participation in client planning meetings · Serve as primary client contact at the appropriate management level · Train/supervise/oversee effective completion of all Account Coordinator & Account Executive job responsibilities · Expand client relationships to gain incremental revenue · Share best practices with others to maximize business potential · Understand client’s objectives, strategies and tactics and be the client advocate with the agency team · Ensure that we are meeting or exceeding all client contract obligations 2. Program Planning and Development · Lead or support the strategic planning process · Participate in brainstorm meetings · Utilize Agency planning documents, such as job brief · Drive recommended program solutions that meet clients’ sales/marketing goals and brand standards · Determine necessary research to support or validate marketing plans · Investigate and recommend most effective execution strategies and tactics 3. Creative Execution/Production · Manage creative process · Lead presentation of creative concepts to client · Ensure recommended creative solution fulfills approved creative guidelines and communication priorities and meets clients objectives · Ensure team follows Agency process and procedures 4. Program Implementation · Oversee the implementation and management of all marketing tactics and retail initiatives · Oversee the management of budgets and timelines · Oversee the management and communication between the agency team, retail field team and client team 5. Financial Responsibilities · Support Director/VP to ensure that agency meets all contracted obligations · Ensure profitability by ensuring that estimates and invoices are appropriately charged · Oversee clients’ overall Account Receivables · Help Director/VP manage overall profitability of accounts 6. Other · Be willing, able, readily available to work outside of “normal hours” · Be a team player to your specific account team(s) · Work on special projects as directed by leadership · Communicate upward to ensure that management is informed · Oversee Account Executive and Account Coordinator roles as assigned to your team.

Requirements

• Bachelor’s degree in advertising, marketing, or related field.
• Minimum 6 to 8 years agency experience in retail or consumer packaged goods preferred.
• Prior experience working with Walmart and/or Sam's Club.
• Familiarity with market research techniques, including syndicated data
• Proven leadership, organization, and communications skills.
• Team player with a positive attitude.
• Self-starter with strong analytical problem-solving ability.
• Ability to effectively develop and communicate ideas, both oral and written.
• Ability to handle multiple projects.
• Proficient in Microsoft Office applications, specifically Excel, Word and PowerPoint

Nice To Haves

• Research/analysis experience a plus.

Responsibilities

• Lead client relationships and oversee the development of shopper and trade marketing strategies that drive conversion and in‑store impact.
• Partner closely with internal strategy, creative, and execution teams to deliver best‑in‑class programs—ranging from customer‑specific activations to omnichannel shopper campaigns.
• Facilitate clear communication and compelling presentations that translate business objectives into powerful retail‑focused marketing solutions.
• Steer the creation and execution of promotional, digital, and in‑store programs that align with client sales goals, retailer priorities, and consumer/shopper insights.
• Manage account financials and contribute to organic growth by identifying new opportunities within existing client business.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level