Account Supervisor - Marketing Communications

TruePoint Communications•Dallas, TX

About The Position

TruePoint Communications is a seven-time Inc. 5000 fastest-growing company and a four-time Top 100 PR agency in the USA that values innovation, collaboration, and growth. With flexible work options and unique perks like competitive health benefits, 401(k) profit-sharing, sabbaticals, and professional development opportunities, we’re committed to empowering our team to excel. TruePoint’s Account Supervisor on our Marcom team is a strategic and highly collaborative role responsible for leading day-to-day marketing communications and working across multiple client accounts. This individual manages the development and execution of integrated marketing deliverables for both B2C and B2B clients, partnering closely with internal team members across account service, creative, digital, content, and strategy to deliver high-quality work that drives results. The ideal candidate brings agency experience, strong marketing acumen, and the ability to move seamlessly between client counsel and tactical execution. They are organized, solutions-oriented, and comfortable managing multiple priorities while ensuring projects stay on track; deliverables meet expectations, and cross-functional teams stay aligned. This role requires a balance of client relationship management, marketing execution, and team coordination, with leadership demonstrated through collaboration, accountability, and consistent delivery.

Requirements

5+ years of marketing and/or corporate communications experience
2+ years of project management experience
2+ years of direct team management and supervision experience
3+ years of experience managing clients, including leading client meetings and communicating directly with clients on project updates
Excellent writing, editing, and presentation skills
Ability to understand and communicate complex products, services, and solutions

Responsibilities

Serve as the primary client point of contact, building trusted relationships and delivering high-impact client management and support.
Lead development and execution of integrated marketing communications programs aligned to client business goals.
Anticipate challenges, identify risks, and provide proactive, solutions-oriented recommendations.
Oversee day-to-day account activity, ensuring alignment across strategy, execution, timelines, and client expectations.
Ability to project manage several marketing components on multiple timelines across a variety of accounts.
Manage scopes and understand the impact of project hours and team utilization to keep projects and the client operating profitably.
Maintain strong attention to detail while managing multiple priorities in a fast-paced environment; discerning what is urgent from what is important.
Lead development of high-quality written materials aligned with client strategy, key objectives, brand voice and tone, and the creation of content to enable high engagement.
Ability to proofread and review marketing content and copy to ensure it is error-free and on brand.
Develop creative briefs for teams to align on new projects with the ability to comprehensively understand the project, scheduling, client reviews, key metrics, and visual direction.
Identify and drive organic growth opportunities within existing accounts.
Support new business efforts, including research, strategy development, and proposal preparation.
Collaborate with cross-functional teams to deliver integrated client solutions.
Delegate effectively and direct the work of others to ensure high-quality execution.
Coach and develop team members, fostering a high-performing and engaged team environment.
Identify training and development opportunities to support team growth and retention.