Account Supervisor - Attractions, Tourism and the Arts

Schaefer Advertising•Fort Worth, TX

32d•Hybrid

About The Position

At Schaefer Ad Co., our goal is to make life better for our clients, our team, our community and ourselves. Our culture impacts every area of the agency and is rooted within every employee from the top down. Across each discipline, every person at the agency is encouraged to be their best selves — even the agency dog. That’s why Schaefer Ad Co. is more than just one person, a name on a building, or even just a place where people come to work. It is a place that fosters community, where differences are admired, and out-of-the-box ideas are encouraged. Within these four walls is an environment that demands self and team growth via exposure to new things. This mindset is what drives our agency to be an empowering place to work that always strives to maintain a fun, engaging and collaborative environment. Whether it is through our various Schaefer outings or our internal kitchen happy hours, at Schaefer individuality is celebrated at every opportunity. The result of this type of environment is a place that every employee is proud to call home. Because at Schaefer Ad Co. we are more than just merely coworkers, we are a family – and not the type that is simply united by blood, or are forced to spend the holiday together, but a group of people who genuinely trust, care about, and look out for each other. The Vision Schaefer Advertising is seeking a senior-level marketing professional to fulfill the role of Account Supervisor by leading and managing a portion of our portfolio of Attractions, Tourism and The Arts clients. In this role, you will have the opportunity to manage multiple brands for high-profile clients alongside a team of collaborative professionals. The ideal person is experienced and passionate about integrated marketing and has proven success within an advertising agency leading and managing a roster of clients. The Account Supervisor will be responsible for managing 6-8 unique clients across our animal attractions, travel and tourism and arts and culture portfolio, along with the opportunity to develop a core account service team. At Schaefer, you'll work at a rapidly growing agency alongside energetic digital and creative teams committed to building our clients' businesses, while contributing to the culture of our team. The ideal candidate will hold many, if not all of these key character attributes: You are direct but diplomatic, decisive and driven to both succeed as well as get things done. You are ambitious, enthusiastic, optimistic, warm, and persuasive. Your teams appreciate your steadiness, flexibility, and attention to detail.

Requirements

5–7 years of experience in a full-service marketing or advertising agency, with a strong background in account leadership and integrated campaign management.
Deep understanding of conversion-focused strategies and the ability to connect marketing objectives to measurable business outcomes.
Proven success leading account teams and overseeing multiple client relationships simultaneously with strategic oversight and operational excellence.
Experience guiding cross-functional teams (creative, media, production, and strategy) to deliver cohesive, results-driven work.
Strong strategic and analytical thinking, with the ability to translate insights into actionable marketing plans.
Demonstrated leadership and mentorship capabilities, fostering growth and collaboration within account teams.
Exceptional communication, presentation, and negotiation skills; comfortable leading senior-level client conversations.
Highly organized, proactive, and solution-oriented, capable of anticipating challenges and driving work forward efficiently.
A trusted advisor to clients and internal teams, known for professionalism, empathy, and accountability.
Adept at managing complex digital and traditional media campaigns, with strong comprehension of paid media dynamics and performance metrics.
A passion for innovation, creative thinking, and continuous improvement in both personal and team performance.
Bachelor’s degree in marketing, advertising, communications, or a related field (Master’s degree or advanced certifications a plus).

Responsibilities

Ability to identify and constructively think about strategic client opportunities and marketing initiatives under the leadership of agency management
Leverage the agency planning resources for the development and presentation of strategic account plans and presentations
Plan and execute marketing programs that yield the desired business results for our clients
Successfully manage, maintain and build client relationships to support agency growth
Maintain proactive communications with both client and management team on account and project status
Own project management for all account initiatives to ensure projects are completed on time, within budget, and meet or exceed client expectations
Articulate and adhere to agreed-upon project directives and production guidelines
Collaborate effectively with digital, creative, production, and other teams to facilitate and complete client initiatives
Develop the positioning strategy for all creative projects
Sell the creative brief to clients and present to creative upon client approval
Comfortably present the agency's POV in a compelling, engaging way to clients and internal stakeholders
Prepare or oversee accurate and timely internal communication: conference reports, status reports, budgets, etc.
Be an active manager who develops and coaches direct reports
Conduct development and performance meetings with direct reports in accordance with the Schaefer Talent Development program
Develop and oversee, in conjunction with direct reports, development plans
Initiate and sell appropriate recommendations to support client objectives and grow account profitability
Create detailed, thoughtful proposals and scopes of work for client and new business initiatives
Work in conjunction with the creative team, production manager, and external resources to develop estimates and get them approved by our clients
Work with our production management and accounting teams on monthly billing for assigned clients
Oversee and contribute to monthly client forecasting