Account Specialist

Elevance Health•Wallingford, CT

17h•Hybrid

About The Position

The Account Specialist is responsible for supporting strategic sales and account associates in the growth and retention of existing accounts as well as mentoring team members. Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. They are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on their members and the communities they serve. Elevance Health is creating a culture designed to advance its strategy and lead to personal and professional growth for its associates. Their values and behaviors are the root of their culture, driving business outcomes and shared success for consumers, associates, communities, and the business. Previously known as Anthem, Inc., the company has evolved into a company focused on whole health and updated its name to better reflect its direction. Fueled by a bold purpose to improve the health of humanity, they are transforming into a lifetime trusted health partner. Their nearly 100,000 associates serve approximately 100M+ people, addressing a full range of needs with an integrated whole health approach, powered by industry-leading capabilities and a digital platform for health.

Requirements

Requires a BA/BS and a minimum 3 years of related experience; or any combination of education and experience which would provide an equivalent background.
Sales license required or the ability to obtain within 60 days of hire.

Nice To Haves

Client facing experience strongly preferred.
Ability to travel throughout region preferred.

Responsibilities

Builds external relationships with existing accounts, members, and brokers.
Develops understanding of client needs and priorities.
Manages complex sales, claims, and benefit issues by researching, resolving, and responding to accounts, members and brokers.
Conducts meetings with clients to educate, promote, persuade, and drive opportunities for additional growth and product sales.
Communicates with internal partners to assist with upsells.
Partners with sales support associates on request for proposal (“RFP”) responses to brokers and groups.
Updates CRM systems for proposal and sales activities.
Collaborates with internal stakeholders to meet and exceed client expectations.
Supports internal and external client reporting, as needed.
Acts on behalf of Strategic Account Manager to respond to client needs, as necessary.
Mentors, coaches, and trains lower-level and/or new support staff.