Account Specialist

all O'Neal Industries' Affiliates•La Mirada, CA

17d•Hybrid

About The Position

This individual will be a relationship builder, who will bond with new and existing customers. Successful candidate will follow their sales order from initiation to shipment, resolving any issues that may develop. Experience quoting directly to customers and independently managing customer accounts. Strong customer service skills with the ability to manage a busy workload and prioritize tasks effectively. Able to work both independently and as part of a team in a fast-paced environment. Proficient computer skills; experience with quoting or CRM software is a plus. Excellent communication skills, both written and verbal, with the ability to interact professionally with internal teams and external customers. At least two years of experience in sales within the aerospace, metals, or related industry (New college graduates will be considered). Bachelor’s degree is preferred but not required. Understanding basic manufacturing processes and customer requirements. Experience with ERP and CRM systems for managing sales and customer data. (having good computer skills) Proven track record of building and maintaining strong customer relationships. Experience handling customer inquiries, concerns, and negotiations professionally. Demonstrated ability to resolve customer issues effectively. Strong verbal and written communication skills for both internal and external interactions. Quick learner who can adapt to new products, processes, and market trends. Willingness to participate in training, exhibitions, and trade shows to enhance industry knowledge and skills. A team player who brings a positive vibe and is able to efficiently organize and manage daily tasks during busy days This is a hybrid work arrangement where team members have the option of working from home on Mondays and Fridays

Requirements

relationship builder
follow sales order from initiation to shipment
resolve issues
experience quoting directly to customers
independently manage customer accounts
strong customer service skills
ability to manage a busy workload
prioritize tasks effectively
able to work both independently and as part of a team in a fast-paced environment
proficient computer skills
excellent communication skills, both written and verbal
ability to interact professionally with internal teams and external customers
at least two years of experience in sales within the aerospace, metals, or related industry
understanding basic manufacturing processes and customer requirements
experience with ERP and CRM systems for managing sales and customer data
proven track record of building and maintaining strong customer relationships
experience handling customer inquiries, concerns, and negotiations professionally
demonstrated ability to resolve customer issues effectively
strong verbal and written communication skills for both internal and external interactions
quick learner who can adapt to new products, processes, and market trends
willingness to participate in training, exhibitions, and trade shows to enhance industry knowledge and skills
team player
able to efficiently organize and manage daily tasks during busy days