Account Specialist, MSEN (Hybrid)

RTX • East Hartford, CT

7d • Hybrid

About The Position

Pratt & Whitney is working to once again transform the future of flight—designing, building and servicing engines unlike any the world has ever seen. And because transformation begins from within, we’re seeking the people to drive it. So, calling all curious. Come ready to explore and you’ll find a place where your talent takes flight—beyond the borders of title, a country or your comfort zone. Bring your passion and commitment and we’ll welcome you into a tight-knit team that takes our mission personally. Channel your drive to make a difference into shaping an organization and an industry that’s evolving fast to the future. At Pratt & Whitney, the difference you make is on display every day. Just look up. Are you ready to go beyond? The MSEN team, a part of Pratt & Whitney’s Global Supply Chain, is looking for an Account Specialist (AS) in support of Distributed Hardware to manage suppliers and requires outstanding problem-solving skills & the ability to build efficient working relationships across the many P&W functional groups; Quality, Materials, Continuous Improvement, Engineering, MCL, ESA, Global Work Share and multiple suppliers. As an account specialist your main responsibility will be to ensure an uninterrupted flow of parts to production while meeting specific quality, delivery, and contractual requirements. You will be the main point of contact for the suppliers you manage, and you will coordinate and lead actions pertaining to business continuity and improvement. The position will report to the Supply Chain Manager.

Requirements

• Bachelor’s degree in Supply Chain Management, Operations Management or related field with 8 years of experience in operations, supply chain, or related field OR; an Advanced degree (MS/MBA) with 5 years of experience
• Working knowledge in SAP/ MS Office
• U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.

Nice To Haves

• Experience with P&W procurement systems and standard work
• Delivery assurance and risk mitigation experience
• CORE experience and analytical/metrics driven approach

Responsibilities

• Supplier relationships: delivery and quality performance, business reviews, underperforming supplier reviews, customer satisfaction
• Purchase order execution: on time order placement, billing adjustments, negotiation / cost reduction
• Delivery assurance: ownership of delivery commitment and execution, output support, risk mitigation, driving recovery plans with communication to internal customers, owning the recovery through Line of Balance (LOB) improvements
• Planning: daily interactions with site materials management team and planner for each value assist operation to ensure material flow and setting priorities at the supplier
• 20% travel to supplier sites will be required

Benefits

• Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays.
• Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.
• Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement.
• Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level