Account Specialist - Residential Gas

ICF•Los Angeles, CA

4d•Remote

About The Position

Account Specialist – Residential Gas Location: Remote CA - Must be located In Southern California (Remote – Home Office with Local Travel) Join Our Team as an Account Manager! Are you passionate about making a difference in energy efficiency? ICF is looking for an enthusiastic Account Manager to inspire multifamily property owners in Southern California. Your role will be pivotal in identifying energy efficiency opportunities and guiding participants through our programs. Why you will love working here: Quality of life: Flexible workplace arrangements, work-life balance Investment of the community: Donation matching, volunteer opportunities Investment in you: Tuition reimbursement, access to professional development resources, 401k matching, Employee Stock Purchase Plan And many, many more (Ask your recruiter for more details!) This home-based position offers flexibility while making a tangible impact on energy efficiency in Southern California. If you're ready to drive change and help our customers achieve their energy goals, we want to hear from you! Must have a reliable vehicle for local travel in Southern California. Travel requirements are up to 40% of the time (reimbursement for mileage provided) Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email [email protected] and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process. However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at [email protected]. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed. Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $73,770.00 - $125,408.00 Los Angeles, CA (CA80) Need help? We're here: [email protected] About ICF ICF is a global consulting and technology services company with approximately 9,000 employees, but we are not your typical consultants. At ICF, business analysts and policy specialists work together with digital strategists, data scientists and creatives. We combine unmatched industry expertise with cutting-edge engagement capabilities to help organizations solve their most complex challenges. Since 1969, public and private sector clients have worked with ICF to navigate change and shape the future. Learn more at icf.com.

Requirements

Bachelor’s Degree (or applicants can substitute one year of related experience for one year of education)
2+ years of experience in equipment or technology sales, engineering, energy efficiency and/or related experience
Must have valid driver’s license and successfully pass a Motor Vehicle Records (MVR) check
Must have a reliable vehicle for local travel in Southern California.
Travel requirements are up to 40% of the time (reimbursement for mileage provided)

Nice To Haves

Experience in Energy Efficiency or Sustainability Consulting.
Knowledge of common electric and gas equipment used in the energy sector including domestic hot water systems, HVAC systems, interior/exterior lighting, pool pumps, etc.
Familiarity with CRM systems such as Salesforce.
Excellent interpersonal skills with strong outreach and communications abilities.
Demonstrated capabilities in building and maintaining relationships with key market players in the energy sector.
Sales experience and the initiative to embrace continuous learning toward becoming an expert on the programs and technologies you represent.

Responsibilities

Customer Engagement: Help customers and trade allies understand and maximize the benefits of our energy efficiency programs and incentives.
Sales & Support: Work closely with end-users, distributors, and contractors to explain efficiency measures and assist with the enrollment process.
Field Work: Travel to meet with contractors, vendors, and customers, providing hands-on support and building strong relationships.
Account Management: Build and maintain an account base that achieves current year savings and develops a robust pipeline for the following year.
Customer Service: Deliver high-quality customer service to ensure repeat business and long-term satisfaction.
Opportunity Identification: Identify energy efficiency opportunities for multifamily property owners.
Program Facilitation: Facilitate participation in energy efficiency programs.
Relationship Building: Establish and maintain strong relationships with property owners, property managers, and contractors.
Savings Goals: Help customers achieve their energy savings goals.
High-Quality Service: Ensure a high standard of customer service throughout the process.