Account Manager - Oil & Gas

Caterpillar Inc.

4d•$112,710 - $169,060•Onsite

About The Position

Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. About SPM Oil and Gas: SPM Oil & Gas, a Caterpillar company, provides superior products and service solutions to make our customers more efficient and lower total cost of ownership. Globally, we deliver engineered oilfield and drilling equipment repair and certification, mechanical and rotating equipment repairs and upgrades, rapid prototyping of spare parts, robust asset management, operation and maintenance and field engineering services. We offer a wide range of career opportunities across a variety of technical and business roles in engineering and service locations worldwide. Join our team and help build engineering solutions that change the industry. About the Role: The Oil & Gas industry has relied upon Caterpillar power for decades for the toughest drilling, gas compression, production, power generation and well service applications. The Account Manager role leads and manages customer relationships to market company products and services and assists in the development of customer sales capability. Additional Information: Travel: 25% (can vary based on business demand) Location: Waynesburg, PA This position does offer relocation This position does not offer sponsorship This position requires working onsite 5 days a week

Requirements

Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions
Industry Knowledge: Knowledge of the organization's industry group, trends, directions, major issues, regulatory considerations, and trendsetters; ability to apply industry knowledge appropriately to diverse situations
Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors
Negotiating: Knowledge of successful negotiation concepts and techniques; ability to negotiate successfully across the organization and with external vendors and clients in a constructive and collaborative manner
Business Development: Knowledge of business development tools, techniques and approaches; ability to explore and develop potential areas of business growth for the organization
Value Selling: Knowledge of the principles and practices for selling products, technology and services; ability to provide overall product/service 'value' and to differentiate support offerings that address clearly understood customer needs.

Nice To Haves

Sales experience with Cactus Wellhead, hammer unions, or valve experience
Direct sales experience within the oil and gas industry
Background in Oilfield Supply Distribution
5+ year sales experience

Responsibilities

Understanding of business model and acting within the business process guidance on review and approval for variance programs and commercial actions
Designing and assisting customers on the forecast, sales/rental/used strategy planning, and sales techniques; supporting the rollout of new products
Performing regular sales performance reviews with customers and ensuring implementation of corrective actions where needed
Leading the selling opportunities identification, customer satisfaction improvement and business relationship enhancement