Account Specialist - Residential Gas

ICF • Los Angeles, CA

28d • Remote

About The Position

Account Specialist – Residential Gas Location: Remote CA - Must be located In Southern California (Remote – Home Office with Local Travel) Join Our Team as an Account Manager! Are you passionate about making a difference in energy efficiency? ICF is looking for an enthusiastic Account Manager to inspire multifamily property owners in Southern California. Your role will be pivotal in identifying energy efficiency opportunities and guiding participants through our programs. Why you will love working here: Quality of life: Flexible workplace arrangements, work-life balance Investment of the community: Donation matching, volunteer opportunities Investment in you: Tuition reimbursement, access to professional development resources, 401k matching, Employee Stock Purchase Plan And many, many more (Ask your recruiter for more details!) This home-based position offers flexibility while making a tangible impact on energy efficiency in Southern California. If you're ready to drive change and help our customers achieve their energy goals, we want to hear from you! Must have a reliable vehicle for local travel in Southern California. Travel requirements are up to 40% of the time (reimbursement for mileage provided)

Requirements

• Bachelor’s Degree (or applicants can substitute one year of related experience for one year of education)
• 2+ years of experience in equipment or technology sales, engineering, energy efficiency and/or related experience
• Must have valid driver’s license and successfully pass a Motor Vehicle Records (MVR) check

Nice To Haves

• Experience in Energy Efficiency or Sustainability Consulting.
• Knowledge of common electric and gas equipment used in the energy sector including domestic hot water systems, HVAC systems, interior/exterior lighting, pool pumps, etc.
• Familiarity with CRM systems such as Salesforce.
• Excellent interpersonal skills with strong outreach and communications abilities.
• Demonstrated capabilities in building and maintaining relationships with key market players in the energy sector.
• Sales experience and the initiative to embrace continuous learning toward becoming an expert on the programs and technologies you represent.

Responsibilities

• Customer Engagement: Help customers and trade allies understand and maximize the benefits of our energy efficiency programs and incentives.
• Sales & Support: Work closely with end-users, distributors, and contractors to explain efficiency measures and assist with the enrollment process.
• Field Work: Travel to meet with contractors, vendors, and customers, providing hands-on support and building strong relationships.
• Account Management: Build and maintain an account base that achieves current year savings and develops a robust pipeline for the following year.
• Customer Service: Deliver high-quality customer service to ensure repeat business and long-term satisfaction.
• Opportunity Identification: Identify energy efficiency opportunities for multifamily property owners.
• Program Facilitation: Facilitate participation in energy efficiency programs.
• Relationship Building: Establish and maintain strong relationships with property owners, property managers, and contractors.
• Savings Goals: Help customers achieve their energy savings goals.
• High-Quality Service: Ensure a high standard of customer service throughout the process.

Benefits

• Flexible workplace arrangements, work-life balance
• Donation matching, volunteer opportunities
• Tuition reimbursement, access to professional development resources, 401k matching, Employee Stock Purchase Plan

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level