Account Specialist I

Stella-Jones•Brierfield, AL

21h•Onsite

About The Position

Stella-Jones is a leading manufacturer of essential infrastructure products focused on serving utilities and railroads, as well as supplying big box home improvement stores across North America. Headquartered in Montreal, Canada and publicly traded on the Toronto Stock Exchange, Stella-Jones operates a vast network of facilities that employs more than 3,000 employees across the United States and Canada. Built on strong foundations with a coast-to-coast reach, we offer real opportunities for career success and community impact. We are seeking a qualified Account Specialist I located at our Brierfield, AL facility. This position provides highest level customer service to customers by collaboratively working with Sales team, including Sales Directors, Regional Managers, Account Specialists and Sr. Account Specialists. This role is primarily responsible for supporting Sales team with quotes, scheduling and order entry and other transactions for assigned region.

Requirements

Education: High School Diploma or equivalent
Experience: One or more years general administrative support; 2 or more years of customer service experience
Advanced proficiency in Microsoft Suite
Strong organizational skills, proactive attitude with exceptional attention to detail
Capability to multi-task and work under pressure of deadlines
Ability to work in a team environment and interface interdepartmentally
Basic Power Bi Skills
Basic Microsoft Suite Skills

Nice To Haves

Experience with SAP S/4HANA is a plus

Responsibilities

Manages quoted customers for assigned region
Prioritize incoming emails and tasks in order to meet deadlines
Proactively communicates pertinent information with cross functional teams and Supervisor as required
Maintain basic pricing trends within assigned region
Works with Sales Support Specialist for Master Data requests
Ability to communicate with customers
Assist with special projects as needed
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position

Benefits

As a Stella-Jones employee, you will have access to excellent benefits and incentives including:
The security of working for a company designated as an essential workplace
Comprehensive total benefits package with 3 medical plans to choose from
Several company-paid benefits including:
Dental and Vision coverage
Life insurance and Accidental Death & Dismemberment (AD&D) policies
Long-Term Disability Coverage
Access to a robust employee assistance program
Competitive compensation
Annual bonus program opportunity
401(k) savings plan with generous Company match (150% on the first 4% deferred)
2 weeks paid vacation and 9 holidays
Career advancement opportunities
Ability to purchase Company stock
Equal Opportunity Employer/Veterans/Disabled