Account Site Manager

Flagship Facility Services, Inc.•Ontario, CA

8d•$80,000

About The Position

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. The pay rate or range for this position is: $80,000 Job Summary Flagship, a Great Working Environment Creating a clean, eco-friendly work environment for our customer. Creating loyalty and trust with a commitment to premier customer service. That's Flagship. Great things happen when you put brilliant minds together with the resources to succeed. Our employees work hard and have fun doing it, all while fostering a corporate philosophy built on mutual respect. If you want a challenging and rewarding career with the opportunity to surpass what you think is possible, we want to hear from you. Job Description ESSENTIAL DUTIES AND RESPONSIBILITIES Manages the day-to-day operations of the field crews in their performance of contractual and extra-contractual work. Ensures the inventory of supplies, materials, and equipment is adequate to meet current and foreseeable requirements. Collaborates with Operational Leadership to develop and implement plans for the operational infrastructure of systems, processes and personnel designed to accommodate the growth objectives of the company. Motivates and leads a high-performance team; attracts recruits and retains required members of the team not currently in place; provides mentoring. Fosters a success-oriented, accountable environment within the company. Participates in administering company policies, directing and coordinating all activities to develop and implement long range goals and objectives to meet business and profitability growth objectives. Manages policy in the areas of quality, cost reduction, complete and on-time delivery, safety, customer satisfaction, employee relations, visual controls and performance measures. Reviews analyses of activities, costs, operations, and forecast data to determine progress toward stated goals and objectives. Oversees key projects, processes and performance reports, data and analysis. Supervise onsite personnel. Conducts regular training sessions for employees on job procedures and safety. Ensures all supplies, materials, and work performed meets the quality standards set by the company. Conducts job-site visits/inspections as necessary to ensure company quality standards are maintained. Maintains the operating condition and security of all tools and equipment owned, leased, or rented by the company and under his/her control. Evaluates the performance of those employees reporting to him/her at least semi-annually based on the standards of performance included in the position description, and discuss the evaluation with the employee. Meets with the customer on a regular basis to ensure the customer’s needs are being met, and to solicit additional work outside the contract. Reviews labor and material charges upon completion of any extra-contractual work performed prior to submission to the Director of Operations for job costing. Any other related duty as directed

Requirements

An experienced leader with janitorial industry experience
Bilingual English and Spanish needed
Excellent oral and written communication skills required.
Ability to work well with others and motivate people.
Bachelor's degree or equivalent; or four to ten years related experience and/or training; or equivalent combination of education and experience.
An energetic, forward-thinking and creative individual with high ethical standards and an appropriate professional image.
A strategic visionary with sound technical skills, analytical ability, good judgment and strong operational focus.
A well-organized and self-directed individual who is a team player.
Authorized to work in the U.S.

Responsibilities

Manages the day-to-day operations of the field crews in their performance of contractual and extra-contractual work.
Ensures the inventory of supplies, materials, and equipment is adequate to meet current and foreseeable requirements.
Collaborates with Operational Leadership to develop and implement plans for the operational infrastructure of systems, processes and personnel designed to accommodate the growth objectives of the company.
Motivates and leads a high-performance team; attracts recruits and retains required members of the team not currently in place; provides mentoring.
Fosters a success-oriented, accountable environment within the company.
Participates in administering company policies, directing and coordinating all activities to develop and implement long range goals and objectives to meet business and profitability growth objectives.
Manages policy in the areas of quality, cost reduction, complete and on-time delivery, safety, customer satisfaction, employee relations, visual controls and performance measures.
Reviews analyses of activities, costs, operations, and forecast data to determine progress toward stated goals and objectives.
Oversees key projects, processes and performance reports, data and analysis.
Supervise onsite personnel.
Conducts regular training sessions for employees on job procedures and safety.
Ensures all supplies, materials, and work performed meets the quality standards set by the company.
Conducts job-site visits/inspections as necessary to ensure company quality standards are maintained.
Maintains the operating condition and security of all tools and equipment owned, leased, or rented by the company and under his/her control.
Evaluates the performance of those employees reporting to him/her at least semi-annually based on the standards of performance included in the position description, and discuss the evaluation with the employee.
Meets with the customer on a regular basis to ensure the customer’s needs are being met, and to solicit additional work outside the contract.
Reviews labor and material charges upon completion of any extra-contractual work performed prior to submission to the Director of Operations for job costing.
Any other related duty as directed