Account Services Specialist

San Manuel • Highland, CA

21h • Onsite

About The Position

Under the direction of the Manager, Account, the Account Services Specialist is responsible for project managing the creative services input and output, furthering the overall performance of the Yuhaaviatam of San Manuel Nation (YSMN). Identifies areas of improvement and enhances communication processes of marketing initiatives. The Account Services Specialist monitors progress on all creative requests and identifies potential opportunities in the market via feedback and analysis of market trends. The Account Services Specialist also champions the goals and priorities of the Tribe in a manner that faithfully reflects and upholds the Tribes vision, mission, and values.

Requirements

• Bachelor’s degree in marketing, advertising or related field required.
• Minimum of three (3) years of experience in implementing marketing and advertising initiatives required.
• Ability to multi-task and prioritize effectively in a dynamic, fast-paced environment with demonstrated organizational and program management expertise is essential.
• Possess excellent verbal, written and interpersonal skills; strong client interface and presentation skills preferred.
• Must maintain a strict level of confidentiality and act in a manner consistent with all legal and regulatory requirements and in compliance with relevant laws and regulations.
• Must be personable and professional, capable of using caution and discretion in communication.
• Intermediate technical proficiency and knowledge in MS Office (Word, Excel & Outlook) is essential.
• Demonstrated ability to drive toward results.
• Must have an outstanding ability to think creatively and identify and resolve problems.
• Must possess excellent interpersonal skills and be a strong collaborator and team player.

Nice To Haves

• Experience with creative project management is preferred.
• Related, relevant, and/or direct experience may be considered in lieu of minimum educational requirements indicated above.
• Experience with Adobe Workfront is preferred.

Responsibilities

• Coordinates marketing support services to include advertising, public relations, social media and internal departments. Quickly assigns creative requests to Creative Services team and Copywriters. Works with Creative Services team to prioritize projects and reassign projects as necessary. Reviews creative briefs and provides feedback and requests for revisions when appropriate. Maintains a close view on market trends and competitors’ products.
• Works with requestors to determine creative needs for projects, including but not limited to collateral, advertising, and photography/videography.
• Monitors progress on creative requests, ensures timelines are followed, and frequently communicates progress to requestors. Does quality control and proofing on each round of creative.
• Works with the Production Team to ensure on-time and accurate delivery of creative assets.
• Builds relationships and communication processes with departments to proactively plan marketing and advertising needs. Works closely and effectively with assigned requesting departments, keeping them well informed of upcoming commitments and responsibilities by following up appropriately.
• Assigns projects to external agencies as assigned and monitors their progress.
• Attends all meetings and training sessions as required by management.
• Performs other duties as assigned to support the efficient operation of the department.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level