Account Services Specialist

Yessio LLC • Santa Clara, UT

3d • Remote

About The Position

Welcome to Yessio LLC! We are an energetic business solutions company located in Sandy and St. George, UT, with remote flexibility in Price, Logan, Cedar City, St. George, Provo, Salt Lake City, and other areas throughout Utah. We're seeking an enthusiastic individual to join our team as a full- or part-time Account Services Specialist. If you're passionate about helping others and eager to grow in a vibrant company, keep reading about what we offer this customer service role!
We offer our full- or part-time Account Services Specialists a flexible Monday through Friday schedule between 7:00 a.m. and 6:00 p.m., with rotating Saturdays from 8:00 a.m. to 2:00 p.m.
Your day starts with a series of inbound and outbound calls that keep you engaged as you tackle diverse customer inquiries via phone and email. Each interaction is an opportunity to shine, whether you're verifying account information, building rapport, or educating customers on their options. Your keen attention to detail ensures accuracy as you verify banking and employment details, process payments, and set up new accounts. With each interaction, you deliver top-notch customer service and achieve quality results, making a tangible impact on our customers and driving our company's success.
ABOUT OUR FAMILY AT YESSIO LLC
Established in 2011, we are a family-owned business services vendor for various companies that need assistance with their operations and sales teams. Our clients rely on the excellent service that we provide. We care deeply for our employees and treat them like family. We value high-performing employees and offer incentives and bonuses for great work. We also offer great benefits, ongoing paid training, and a positive work culture.
If you think this full- or part-time customer service job with remote flexibility is a fit for what you are looking for, great! Applying is a snap. Simply fill out our initial 3-minute application. We're excited to meet you!

Requirements

• High school diploma or equivalency
• Fluent in the English language and ability to effectively communicate
• Possesses a cheerful attitude
• Good attendance and punctuality
• Ability to use basic mathematical skills and is computer savvy

Responsibilities

• Tackle diverse customer inquiries via phone and email
• Verify account information
• Build rapport
• Educate customers on their options
• Verify banking and employment details
• Process payments
• Set up new accounts
• Deliver top-notch customer service
• Achieve quality results

Benefits

• Pay period bonuses, monthly bonuses, and a sign-on bonus after the first 90 days
• Paid time off
• Paid holidays
• Health and dental benefits
• Monthly employee recognition lunches
• Company barbeques
• Remote flexibility
• Monthly team motivation contests
• Weekly coaching sessions and paid training
• Spacious work area and desks
• Our main office is across the street from the Center Street Trax station

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED