Account Services Representative

NBCUniversal•New York, NY

1d•$55,000 - $58,000•Hybrid

About The Position

DreamWorks Animation is looking for adventurous dreamers who tell stories about unconventional heroes. As a leading producer of high-quality, award-winning, animated films and series, DreamWorks creates diverse original content. The studio values talent's non-traditional paths and believes in frequent communication, transparency, and trust. It is a community of artists, technologists, innovators, and creators passionate about animation and teamwork. As an Account Services Representative, you will be responsible for maintaining all aspects of account management, providing timely and accurate information to the sales team and clients. This role involves collaboration with multiple departments including Advertising Sales, Inventory, Strategic Planning, Commercial Operations, Finance, and Billing.

Requirements

Bachelor's degree or equivalent experience
Must be able to work out of the offices in a hybrid capacity. Monday- Thursday onsite; Friday remote with the flexibility to adjust as business needs dictate.
Must have unrestricted work authorization to work in the United States now and in the future
Must be 18 years or older
Must be willing and able to work overtime, as needed
Must have strong communication/interpersonal skills
Must be able to multi-task in a fast paced environment
Must be detail oriented and responsive
Must be deadline driven
Must have strong quantitative reasoning skills
Proficient in Microsoft Office (Excel, Word, and Outlook)

Nice To Haves

Client Service and/or Account Management experience a plus.

Responsibilities

Responsible for maintaining and monitoring all upfront and scatter deals in order management system
Develop strong understanding of our products and capabilities to better develop solutions for advertisers
Serve as the first line of contact with internal and external entities to ensure proper maintenance of advertisers’ schedules
Support and enhance agency relationships by monitoring requests and ensuring commercial spots are booked according to guidelines
Schedule commercials and coordinate client brand allocations, reconcile account discrepancies, send flowcharts and issue change notices to clients
Steward deals through careful monitoring of delivery
Offer recap packages to clients as needed and as available
Develop a strong working relationship with Commercial Operations guaranteeing a timely and precise order process
Collaborate with Sales Planner, Account Executive and Marketing to ensure that all marketing elements are properly booked and executed
Identification and resolution of invoice discrepancies and adjustments