Account Service Manager
Chubb External•Philadelphia, PA
49d
About The Position
Chubb Global Services – North America manages the delivery of Chubb products and services to global customers for sophisticated risk management programs through the Chubb Global Network. Under limited supervision, work within the Account Management Service team to perform a variety of responsibilities and tasks required as part of a Chubb Controlled Master Program.
Responsibilities
- Review and set-up New Business and Renewal Multinational programs based on information received from Underwriters within the established timeframes and quality standards of Chubb Global Services
- Prepare program implementation notice and policy issuance instructions
- Premium invoicing and registrations
- Issuance of claims bulletins
- Request local quotes
- Track and manage issuance of local policies, certificates, invoices and premium
- Maintain electronic files according to established protocols
- Maintain account checklists within established standards for monthly metrics reporting
- Communicate and escalate open items as required to ensure resolution and “end to end” account management
- Manage critical service activities including delay reasons, within required timeframes
- Build and develop a close working relationship with all internal and external customers
- Participate in account related meetings (i.e. Binding, Account Status, Pre-Renewal and Stewardship meetings)
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
