Account Service Manager
Chubb External•Philadelphia, PA
51d
About The Position
Chubb Global Services – North America focuses on the delivery of Chubb products and services to global customers for sophisticated risk management programs through the Chubb Global Network. Under limited supervision, work in a team environment to perform a variety of functions servicing US produced Multinational Programs
Responsibilities
- Review and set-up New Business and Renewal Multinational programs based on information received from Underwriters within the established timeframes and quality standards of Chubb Global Services
- Prepare program implementation notice and policy issuance instructions
- Premium invoicing and registrations
- Issuance of claims bulletins
- Track issuance of local invoices, policies, certificates, and premium payments
- Maintain electronic files according to established protocols
- Maintain account checklists within established standards for monthly metrics reporting
- Communicate and escalate open items as required to ensure resolution and “end to end” account management
- Update/complete MAX tasks, including delay reasons, within required timeframes
- Research and respond to requests from all internal/external customers
- Participate in account related meetings as required (i.e. Binding, Account Status, Pre-Renewal and Stewardship meetings)
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
