Account Sales Manager

Ricoh • Sacramento, CA

3d

About The Position

The Account Manager solves critical business challenges while cultivating new
and expanded customer relationships. This role focuses on understanding each
customer’s environment and aligning the appropriate Ricoh solutions to their
mission‑critical goals and objectives. Success requires strong
relationship‑building skills with key decision-makers and influencers.

Come Create at Ricoh:

If you are seeking a team driven by passion and purpose, come create with us at
Ricoh. We are a team of information seekers and customer-obsessed collaborators
who aspire to deliver the services, solutions, and technologies that empower
business success. We are looking for talented, inspired individuals to join us
to help drive high-performance team and our commitment to excellence.

Ricoh is an integrated solutions provider and partner that connects people and
technology, creates outstanding customer experiences, and delivers innovation
for businesses worldwide. We empower digital workplaces by enabling individuals
to work smarter from any location and harness the power of information—how it is
collected, stored, managed, and shared—to unlock the potential in every
organization. We deliver services and technologies that inspire our customers’
success and guide them toward a better and more sustainable future. If you are
seeking a purpose-driven and passionate team, come create with us, and help
drive our high-performance culture of excellence into tomorrow.

Invest in Yourself:

At Ricoh, you can:

Requirements

• Bachelor’s Degree or equivalent experience required.
• 3+ years of demonstrated business development experience required.
• Foundational understanding of P&L components.
• Ability to research and analyze customer environments to support meaningful business conversations.
• Proven ability to manage multiple accounts simultaneously with strong attention to detail.
• Demonstrated success using collaboration to build influence.
• Strong understanding of solution design processes.
• Provides thought leadership during customer engagements.
• Excellent verbal and written communication skills.
• Proven ability to develop and maintain professional relationships with key stakeholders.
• Keeps current with Ricoh product and service offerings.
• Ability to assess customer environments and develop strategies to extend and expand core services across the customer enterprise.
• Strong learning agility.
• Ability to understand and position favorably within customer approval processes, creating trusted sponsors and advocates.

Nice To Haves

• Experience in IT and/or software services preferred.
• Understanding of document workflow solutions and processes preferred.

Responsibilities

• Execute business development activities to grow Ricoh’s market share.
• Understand the customer’s environment and open new doors with decision-makers and influencers to generate opportunities within new and existing accounts.
• Solve critical customer business challenges—both known and uncovered through research and thoughtful questioning.
• Focus on how customers buy, not just what they are buying, by identifying needs instead of pushing predetermined products or services.
• Communicate effectively with a wide range of stakeholders.
• Differentiate Ricoh’s ability to accelerate customers’ digital transformation through impactful storytelling that uncovers opportunities aligned to Ricoh’s portfolio.
• Articulate how customer buying decisions impact their financial position.
• Develop and confidently deliver compelling presentations both in-person and virtually.

Benefits

• Choose from a broad selection of medical, dental, life, and disability insurance options.
• Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
• Augment your education with team member tuition assistance programs.
• Enjoy paid vacation time and paid holidays annually
• Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 251-500 employees