Account Representative, PanAmericas, Canada

Amazon • Seattle, WA

1d • Onsite

About The Position

In this role, you'll recruit and enroll US sellers into a cross-border fulfillment program that enables expansion into the Canadian marketplace. You'll manage the seller pre-enrollment lifecycle guiding established US brands through enrollment, compliance, and successful launch on Amazon Canada with streamlined local placement and optimized operations. A typical day involves reviewing your pipeline and prioritizing outreach to US sellers ready for Canadian expansion. You might conduct discovery calls with established brands, walking them through enrollment benefits and cross-border fulfillment advantages. You could also be reviewing compliance documentation for a seller while coordinating with internal teams on transition timing, attending networking sessions with prospective sellers, and transitioning a newly enrolled seller to the appropriate account management team. Our team is dedicated to scaling cross-border growth between US and Canadian marketplaces through strategic seller recruitment and enrollment. We're a collaborative, results-oriented team that values innovation, customer obsession, and delivering impact for both sellers and customers across North America. Our team partners closely with US and Canadian operations to create positive cross-border expansion experiences for sellers of all sizes.

Requirements

• Bachelor's degree or equivalent, or 3+ years of sales or marketing work (like e-commerce, retail technology, SaaS) or equivalent experience

Nice To Haves

• 2+ years of inside sales experience
• Experience influencing at all levels within an organization, particularly at the executive level
• Experience exceeding sales targets using a consultative, solutions-focused approach or equivalent

Responsibilities

• Identify and recruit US sellers with revenue potential for Canadian market expansion
• Conduct outreach campaigns through multiple channels including email, phone, and networking to engage prospective sellers
• Qualify prospects by evaluating their US performance, product catalog, and alignment with Canadian marketplace requirements
• Build and maintain a robust pipeline of qualified seller prospects using CRM tools
• Guide sellers through program enrollment, including registration and compliance requirements specific to Canadian marketplace regulations
• Support sellers with international expansion documentation for cross-border fulfillment
• Educate sellers on Canadian marketplace requirements and the benefits of local placement optimization
• Support sellers through the enrollment workflow to facilitate smooth transition into the program
• Partner with internal teams to coordinate seller introductions and transitions
• Collaborate with cross-functional teams including category and program stakeholders
• Work with program teams to optimize seller experience and conversion rates
• Stay current on cross-border regulations, program updates, and Canadian marketplace trends

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level