Inside Account Executive - Canada

SHI International Corp.•Somerset, NJ

21h•Hybrid

About The Position

Since 1989, SHI International Corp. has been a global provider of IT solutions and services, growing to a $16 billion company with 7,000 employees. SHI is committed to diversity and offers continuous professional growth, leadership opportunities, and comprehensive health, wellness, and financial benefits. The Inside Account Executive is responsible for identifying potential customers through cold calls and prospecting, as well as nurturing existing client relationships within assigned business accounts. This role involves assisting customers with IT solutions, managing the entire sales cycle from quoting to order placement, and collaborating with internal SHI resources to address inquiries and provide solutions. The successful candidate must possess strong communication, problem-solving, and customer service skills to meet sales targets and deliver a superior customer experience.

Requirements

Ability to cold call and create new business opportunities - Basic
Ability to grow existing customer relationships - Basic
Ability to learn new concepts and processes quickly - Basic
Proficiency in customer outreach and delivering tailored customer service solutions - Basic
Proficiency in Microsoft Office Tools - Basic
Proficiency in project management - Basic
Minimum Bachelor’s Degree or equivalent work experience
Minimum 1 year of sales experience in a similar role, including but not limited to Business Development, Inside Sales, Account Manager, Inside Account Executive, etc.

Responsibilities

Conduct cold calling and prospecting to identify potential customers
Establish and nurture relationships via email and phone within assigned books of business
Assist customers in selecting, deploying, and managing various aspects of their IT environment
Address client concerns and make recommendations to help them achieve their objectives
Quote and place orders based on customer requests
Grow existing active buying accounts by managing projects through the entire sales cycle
Meet or exceed monthly and quarterly production quotas
Proactively schedule and facilitate customer meetings with SHI internal resources
Acquire and manage the IT needs of medium to large businesses, ensuring a best-in-class customer experience
Collaborate and co-sell with SHI internal resources to resolve customer inquiries and offer solutions to IT challenges