Account Representative

Toyota Tsusho America•Greensboro, NC

27d

About The Position

We firmly believe that our employees drive the success of the company! With success in mind as the ultimate goal, we strive to create and provide an environment that offers challenging, stimulating and financially rewarding opportunities. We are looking for The Right One to join our team! What's In It For You? Competitive Salary with Bonus Opportunities Paid Time Off Comprehensive Medical, Dental and Vision Benefits (Low Premiums!) Flexible Spending and Health Savings Accounts 14 Paid Company Holidays 401(k) with Company Contribution Educational Tuition Reimbursement Summary The Account Representative role involves processing customer inquiries and orders, coordinating delivery, and performing limited sales functions under supervision, with a focus on domestic customers and moderate responsibility. What You'll Do Plans, controls, and manages sales activities to attain maximum sales volume and develop maximum potential volume from specified customers for the organization's products and/or services Act as liaison between customer and TAI; On time and accurate preparation of quotes for new items (or major changes); Lead negotiations and communicate cost and timing to customers for projects; Issue price change notices in a timely manner; Prepare and give customer presentations Weekly customer visit activity should be 1 – 2 visits with OSR. Time should be spent in office working on customer requests and other duties as assigned. AR’s will solicit and maintain favorable contacts with customers AR’s will keep company provided cell phones turned on to receive and respond to customer downtime calls after hours (24/7 access); If OSR must report to office after hours they will be compensated according to policy set forth in Employee Handbook; In the event of an emergency or natural disaster, our Business Continuity Plan (BCP) requires 24/7 access to understand and effectively communicate the recovery of our daily operations Collaborates with a wide variety of functional areas such as engineering, program management, quality, manufacturing, and purchasing to develop and provide product definitions responsive to customer needs and market opportunities; May be required to perform program management duties on an as need basis within the Sales Department depending on the significance of the issue/request Summarize and propose recommendations to Management concerning new business opportunities and strategies on how to exit/outsource business yielding a negative impact; Coordinate launch activities/timing (minor/major changes) with customer and internal teams at TAI; Develop a method for follow-up to ensure project timing is maintained Contacts other company units regarding design delivery or service matters. Manages the booking of the business. Processes customer inquiries and orders and expedites with delivery of products and/or services. Acquires new clients through sales, promotions, and development. Controls Inventory & scheduling shipments. Develops sales contacts and performs limited sales functions. Other duties. What You Need High School diploma or GED. 3 – 6 years of work experience in Supply Chain Management, Business Management or related field. Travel Travel up to 25% domestic and international. Our company is proud to be an equal opportunity employer! It is the policy and commitment of the company to maintain a work environment that provides equal employment opportunity (EEO) for all its employees and applicants. We are committed to providing equal employment opportunities without regard to race, color, ethnicity, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, marital/domestic partner status, veteran status, disability, genetic information or any other applicable lawfully protected basis. This policy applies to all terms and conditions of employment. We seek to employ individuals qualified for a position by virtue of job-related educational standards, training, experience, and personal qualifications. Toyota Tsusho America, Inc. (TAI) is a multi-market, multi-business enterprise which has been operating in North America for over 60 years. Based on both the heritage and the global vision of our parent company, Toyota Tsusho Corporation, we have greatly expanded upon our traditional trading business model by developing new manufacturing, intermediate goods processing, and logistics activities in United States, Canada, Mexico, and the Caribbean. TAI is a North American leader in procurement, processing, recycling, and supply chain management, with deep expertise in the automotive sector. With a team of over 8,000, TAI delivers value on every level, addressing business and social challenges and driving innovative, sustainable solutions for a better future. Join us and discover a work experience where diverse ideas are met with enthusiasm, and where you can learn and grow to your full potential! We're looking for individuals who enjoy the entrepreneurial thrill of innovation and who enjoy working as a team to create a satisfying outcome for our customers! Be The Right One The Right ONE for you: The best assurance of safety, quality, and reliability - based on your needs (Genba) The Right ONE for us: Maximization of individual capabilities, global networks and diversity to create synergistic strengths The Right ONE for future: Unique insights and capabilities to explore new possibilities for future and sustainable society Toyota Tsusho America’s business spans a wide range of fields. We have organized our business under seven operating divisions. Metal Plus Circular Economy Digital Solutions Supply Chain Mobility Green Infrastructure Lifestyle Though different in the products and services they provide, these divisions share the same goal of creating and delivering diverse value by developing unique functions from a dedicated customer-oriented approach. Each division maintains highly specialized expertise and leverages unique capabilities in its respective field. At the same time, the divisions combine their know-how and capabilities to generate synergy and create new value.

Requirements

High School diploma or GED.
3 – 6 years of work experience in Supply Chain Management, Business Management or related field.

Responsibilities

Plans, controls, and manages sales activities to attain maximum sales volume and develop maximum potential volume from specified customers for the organization's products and/or services
Act as liaison between customer and TAI
On time and accurate preparation of quotes for new items (or major changes)
Lead negotiations and communicate cost and timing to customers for projects
Issue price change notices in a timely manner
Prepare and give customer presentations
Weekly customer visit activity should be 1 – 2 visits with OSR. Time should be spent in office working on customer requests and other duties as assigned.
AR’s will solicit and maintain favorable contacts with customers
AR’s will keep company provided cell phones turned on to receive and respond to customer downtime calls after hours (24/7 access)
If OSR must report to office after hours they will be compensated according to policy set forth in Employee Handbook
In the event of an emergency or natural disaster, our Business Continuity Plan (BCP) requires 24/7 access to understand and effectively communicate the recovery of our daily operations
Collaborates with a wide variety of functional areas such as engineering, program management, quality, manufacturing, and purchasing to develop and provide product definitions responsive to customer needs and market opportunities
May be required to perform program management duties on an as need basis within the Sales Department depending on the significance of the issue/request
Summarize and propose recommendations to Management concerning new business opportunities and strategies on how to exit/outsource business yielding a negative impact
Coordinate launch activities/timing (minor/major changes) with customer and internal teams at TAI
Develop a method for follow-up to ensure project timing is maintained
Contacts other company units regarding design delivery or service matters.
Manages the booking of the business.
Processes customer inquiries and orders and expedites with delivery of products and/or services.
Acquires new clients through sales, promotions, and development.
Controls Inventory & scheduling shipments.
Develops sales contacts and performs limited sales functions.
Other duties.