Account Representative

U-Haul•Phoenix, AZ

1d•Onsite

About The Position

The Credit Administration department is seeking a detail-oriented and proactive Account Representative to support daily operations and process improvements within a corporate Accounts Payable environment. This role involves editing invoices, researching payments, and resolving unapplied funds using our ERP system (SAP), while also coordinating across departments with various stakeholders. Other duties include evaluating customer creditworthiness, as well as forwarding delinquent accounts to third-party collections. The ideal candidate is a self-starter with strong communication, analytical, and multitasking skills. This team member will report to the Department Manager.

Requirements

2+ years of experience in credit administration or a similar role.
Strong analytical and problem-solving skills.
Excellent communication and interpersonal skills.
Proficient in Microsoft Office Suite, with strong Excel skills.
Ability to work independently as well as part of a team.
Detail-oriented and highly organized.
Strong work ethic and ability to meet deadlines.

Nice To Haves

Experience with credit scoring models, financial analysis, and collections a plus.

Responsibilities

Take inbound calls from corporate customers and U-Haul associates to research/resolve billing issues.
Make outbound collection calls on past-due corporate accounts.
Take payments, issue credits and refunds.
Review corporate account billing to identify errors and correct as necessary.
Evaluate creditworthiness of “on-hold” customer accounts to contain risk.

Benefits

Full Medical coverage
Prescription plans
Dental & Vision Plans
New indoor fitness gym
Gym Reimbursement Program
Registered Dietitian Program
Weight Watchers
Onsite medical clinic for you and your family
Career stability
Opportunities for advancement
Valuable on-the-job training
Tuition reimbursement program
Free online courses for personal and professional development at U-Haul University®
Business and travel insurance
You Matter Employee Assistance Program
Paid holidays, vacation, and sick days
Employee Stock Ownership Plan (ESOP)
401(k) Savings Plan
Life insurance
Critical Illness/Group Accident
24-hour physician available for kids
Dave Ramsey’s SmartDollar Program
Savvy consumer wellness programs - from health care tips to financial wellness
Wellness Program
MetLaw Legal program
MetLife auto and home insurance
Mindset App Program
Discounts on cell phone plans, hotels, and more
LifeLock Identity Theft
U-Haul Federal Credit Union