Account Representative

Toyota Tsusho America•Greensboro, NC

26d

About The Position

We firmly believe that our employees drive the success of the company! With success in mind as the ultimate goal, we strive to create and provide an environment that offers challenging, stimulating and financially rewarding opportunities. We are looking for The Right One to join our team! What's In It For You? Competitive Salary with Bonus Opportunities Paid Time Off Comprehensive Medical, Dental and Vision Benefits (Low Premiums!) Flexible Spending and Health Savings Accounts 14 Paid Company Holidays 401(k) with Company Contribution Educational Tuition Reimbursement Summary The Account Representative role involves processing customer inquiries and orders, coordinating delivery, and performing limited sales functions under supervision, with a focus on domestic customers and moderate responsibility.

Requirements

High School diploma or GED.
3 – 6 years of work experience in Supply Chain Management, Business Management or related field.

Responsibilities

Plans, controls, and manages sales activities to attain maximum sales volume and develop maximum potential volume from specified customers for the organization's products and/or services
Act as liaison between customer and TAI; On time and accurate preparation of quotes for new items (or major changes); Lead negotiations and communicate cost and timing to customers for projects; Issue price change notices in a timely manner; Prepare and give customer presentations
Weekly customer visit activity should be 1 – 2 visits with OSR. Time should be spent in office working on customer requests and other duties as assigned. AR’s will solicit and maintain favorable contacts with customers
AR’s will keep company provided cell phones turned on to receive and respond to customer downtime calls after hours (24/7 access); If OSR must report to office after hours they will be compensated according to policy set forth in Employee Handbook; In the event of an emergency or natural disaster, our Business Continuity Plan (BCP) requires 24/7 access to understand and effectively communicate the recovery of our daily operations
Collaborates with a wide variety of functional areas such as engineering, program management, quality, manufacturing, and purchasing to develop and provide product definitions responsive to customer needs and market opportunities; May be required to perform program management duties on an as need basis within the Sales Department depending on the significance of the issue/request
Summarize and propose recommendations to Management concerning new business opportunities and strategies on how to exit/outsource business yielding a negative impact; Coordinate launch activities/timing (minor/major changes) with customer and internal teams at TAI; Develop a method for follow-up to ensure project timing is maintained
Contacts other company units regarding design delivery or service matters.
Manages the booking of the business.
Processes customer inquiries and orders and expedites with delivery of products and/or services.
Acquires new clients through sales, promotions, and development.
Controls Inventory & scheduling shipments.
Develops sales contacts and performs limited sales functions.
Other duties.