Account & Project Manager (Creative Agency)

Funday

1d•Remote

About The Position

Oh, hello there, wearer of many hats. Funday is a full service agency made up of people who are friendly and hardworking in equal measure. Inspired by an unrelenting belief that having fun is integral to creativity, we like to say we’re all about fun and brains. You know, that sweet spot between where pretty and performance meet and where insight and imagination produce the entirely unexpected? That’s where we thrive. Engagement Manager We are looking for an experienced account manager who is also skilled in project management; this role is a hybrid, and we need someone who has a diverse skill set that bridges the project and account worlds. One minute you’ll discuss the details of a project’s deliverables with the creative team and the next, you’ll be talking budgets with your client. These roles aren’t always combined, but when they are, it’s pretty fun. You will report to the Client Services Director and will be expected to support senior client service team members on larger accounts as necessary, run your own account(s), and work with team members at all levels. Our clients and our team members are scattered around the globe. We’re a smaller group, so everyone gets their hands dirty. You’ll always be working with a team who has a passion for great work, including creatives, strategists and technologists who will help you push the work forward. Location – You will work remotely from anywhere in AB, BC, or ON .

Requirements

Minimum 3 years experience in an advertising agency required, preferably in a hybrid account and project management role
Proven ability to build client relationships and trust as their main point of contact
A working understanding of advertising deliverables across all channels (this includes paid social, OLV, CTV, OOH/DOOH, print, email, web/app, etc.)
Understanding how to manage projects through the entire lifecycle, from planning to execution, and all the steps involved throughout
The ability to think critically about what you’re assessing, meaning you understand it and what questions to ask about it; you’re not just moving things from A to B
The ability to work independently with little direction
Attention to detail and strong organizational and people management skills
Excellent communication, presentation, and facilitation skills
Experience with resource management and working with creative teams
Flexibility when faced with changing priorities or circumstances

Responsibilities

Be the primary contact for projects between the client, our internal team, and vendors, building positive working relationships with all groups
Support senior client services team members on larger client accounts where needed
Own the success of your account(s), drawing support from the strategy, creative and leadership teams where appropriate
Identify opportunities to deliver on client’s needs, solve problems, and anticipate “what’s next”
Understand and anticipate clients’ short and long-term goals
Navigating through any issues that may come up in a professional and timely manner, finding solutions and consensus among all parties
Support senior client service team members with project management on larger client accounts as necessary
Planning and organizing for projects in advance to set the working teams up for success
Distilling clients’ needs and feedback into a language the team understands to get the work done
Understanding and executing scoping, planning, costing, and timing of projects
Oversee the full delivery and execution process, ensuring and facilitating effective team communication and collaboration
Own, facilitate, and document outcomes for meetings
Manage development priorities and timelines
Manage creative activities and client reviews
Identify and communicate issues, risks or changes that may affect the project