Account Manger

Cooper StandardNorthville, MI
Hybrid

About The Position

This position is responsible for achievement of profitable growth targets and day to day commercial management of assigned transportation OEM customers and markets. It contributes to developing, maintaining, and establishing the customer relationship and is responsible for achieving established priorities and departmental goals. Cooper Standard, headquartered in Northville, Mich. USA, is a leading global supplier of systems and components for the automotive industry, including sealing, fuel and brake delivery, and fluid transfer systems. The company employs approximately 24,000 people globally and operates in 21 countries. Cooper Standard is committed to a diverse workforce and equal employment opportunities, fostering an inclusive environment where employees can flourish and provide superior service to customers. The company also provides reasonable accommodations for applicants with disabilities.

Requirements

  • Bachelor’s Degree in business administration or engineering required
  • Ten years or more of experience working with OEM transportation customers and demonstrated ability to be autonomous in customer management and coach others towards achieving goals
  • Understanding of manufacturing and assembly environments
  • Technical knowledge to discuss product capabilities in detail with all customer functions
  • Ability to articulate complex ideas and communicate effectively with customers and cross-functional teams
  • Ability to make decisions on customer requests varying from program support to profit margin, which affects long term profitability
  • Strong verbal and written communication skills with exceptional negotiating abilities
  • Ability to articulate complex business case proposals to internal and external management and influence decision making
  • Strong, polished presentation and negotiation skills
  • Proficient in Microsoft Office
  • Willingness and ability to travel, as necessary

Nice To Haves

  • Project management skills are desired with excellent ability to prioritize, multitask and organize

Responsibilities

  • Participate in the development of and execute strategic plan for the customer and/or product to achieve profitable growth targets within the region and globally
  • Prepare and lead the new business strategy and drive cross functional team to complete critical success factors to achieve assigned net new business goals
  • Contribute to management of customer business plan or productivity programs internally and externally
  • Work with Engineering, Operations, Purchasing and Cost Estimating to ensure quotes are competitive, accurate and submitted on time for customer and/or product
  • Maintains part pricing matrix, closure of all open financial/economic issues
  • Track and monitor progression on raw material pricing and other economic agreements
  • Lead and develop cross-functional customer relationships with all disciplines
  • Develop cross-functional internal relationships (Sales, Engineering, Operations, Purchasing, Cost Estimating, etc.)
  • Develop and lead price negotiations with the customer ensuring consistency at the customer level
  • Support and mentor Account Managers and Sales Analysts
  • Understands and properly utilizes internal systems and procedures
  • May, on occasion, be required to perform duties other than those specified in this description
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