Account Manager

Field Fastener•Florence, SC

20h•$58,000 - $62,000

About The Position

This professional position has a combination of customer service and purchasing responsibilities. Account Managers are responsible for ensuring that all customer requirements are met by working with outside sales, quality, and supply chain; as well as working to control inventory, reduce costs, and increase profit margins on products supplied to our customers. This position is fast-paced, high-demand, and manages multiple tasks and projects simultaneously. This position reports to: Account Management Team Leader This position has direct reports: None Location: Florence, SC FLSA Hourly/Salary: Starting Salary $58,000-$62,000

Requirements

High School diploma or GED equivalent
Polite and professional manner.
3-5 years in a customer service, purchasing, account management, inside sales, or related area.
Ability to work in fast-paced, team-based environment.
Strong Microsoft Word, Excel, Outlook knowledge.
Strong communication skills to interact with internal and external customers and suppliers.
Strong time management skills and detail-orientation.
Strong analytical skills.
Strong influencing skills.
Highly motivated and well organized.
Effective presentation skills.
Proven track record of results.
Ability to drive results without a great deal of direct supervision.

Nice To Haves

Previous experience in the fastener industry.
Experience with Power BI
Experience with Smartsheet
Bachelorâs degree in a business-related course of study or equivalent relevant experience in customer service, production scheduling, and /or account management.

Responsibilities

Commit to FIELDâs Mission Statement, Core Values, and Fieldamentals.
Serve as a proactive and strategic contact for existing account base and new business.
Professionally establish, maintain, and grow existing account relationships.
Service inventory management and consignment systems.
Place purchase orders for customers to meet requirements.
Develop target customer service level and team goals; position team to achieve goals.
Provide product knowledge support to supplier and customer base.
Work with customers to resolve and negotiate slow moving/obsolete inventory issues.
Responsible for account margins, inventory turns, and on-time delivery.
Provide pricing quotations to existing customers through suppliers.
Negotiate pricing with existing/new suppliers to ensure overall best cost and quality.
Work closely with outside sales to manage key accounts.
Actively working with existing customers to pinpoint new business avenues.
Maintain awareness of the marketplace, the competitive environment, the customersâ industry and position in order to recommend strategies and projects.