Account Manager, Commercial Lines

AcrisureNewport Beach, CA
22h$45,000 - $88,000

About The Position

Account Managers perform more routine responsibilities and are primary points of contact for clients they oversee. Account Managers are individual contributors with occasional guidance or direct supervision. Account managers know and apply the principles of insurance to everyday situations and performs routine responsibilities and can develop coverage strategies and plans.

Requirements

  • Active Property & Casualty License Required.
  • Strong organizational skills- ability to discern priority and initiative.
  • Computer skills, specifically Microsoft Word, Outlook and Excel
  • Excellent verbal and written communication skills as well as strong interpersonal skills
  • Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, premiums, commissions, proportions, and percentages.
  • Reasoning Skills: Ability to solve practical problems, interpret a variety of instructions and deal with a variety of variables furnished in written, oral, diagram or schedule form.
  • Knows and applies principles of insurance to everyday situations.
  • High School diploma required
  • Minimum of 2 years of experience in commercial lines.

Nice To Haves

  • Applied Systems / EPIC experience a plus.
  • Associate Degree or higher preferred.
  • CPCU or special training course completion a plus.

Responsibilities

  • Perform daily service on assigned task by Producers and/or Account Executives with the agency’s written procedures including, but not limited to: Service accounts, including account transactions such as quote and issue policies, ID cards, proposal endorsements, certificates, claims, renewals, follow-up, and correspondence.
  • Respond to client inquiries, incoming mail, and company request needs on a timely basis.
  • Insurance marketing and sales.
  • Collect renewal data on assigned accounts.
  • Claims support.
  • Develops coverage strategies and plans as necessary.
  • Review new/renewal policies and endorsements to insure items were received as ordered.
  • Maintain accuracy of client data in agency management system (Applied Systems / EPIC)
  • Document all activities in agency management system (Applied Systems / EPIC)
  • Understand and utilize upload, download and interface technology.
  • Assist other departments in securing and/or providing information necessary to issue appropriate polices in their department for which we have a mutual client.
  • Keeping Producers informed of all important activities on their accounts including being sensitive to potential problems and informing management.
  • Keep current with industry trends including participation in educational seminars and classes for improvement of insurance/sales skills and license compliance.
  • Maintain knowledge of current underwriting requirements of contracted insurance carriers
  • Maintain knowledge of policy provisions and any changes in these provisions
  • Complete other functions and assignments as assigned including back-up duties.

Benefits

  • Competitive Compensation
  • Industry Leading Healthcare
  • Savings and Investments
  • Charitable Giving Programs
  • Opportunities for Growth
  • Parental Leave
  • Generous time away
  • Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.
  • Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.
  • Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.
  • Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

High school or GED

Number of Employees

5,001-10,000 employees

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